Reviews
Friendly greeting, competent, waiting area excellent,
Friendly greeting, competent, waiting area excellent, service advisor explained the work to be done. Wait time was a bit long for appointment at 0830, bit within acceptable time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Warren, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
Services were done quickly and without delay, only
Services were done quickly and without delay, only problem last 2 oil change service technicians failed to reset the maintenance required message, a simple procedure that my husband was able to correct without driving the 30 miles back to the dealership but it should have been done at the stop
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Great service and prompt.
Great service and prompt. Will continue to use in the future. Satisfied with staff and dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!
If your looking for a car go to Rivertown Toyota and ask
If your looking for a car go to Rivertown Toyota and ask for" Sabrina Bibles" this woman is the truth........I'm telling you ask for her and tell her Earl sent you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Earl, we're happy you found Sabrina to be so supportive during your experience here at Rivertown Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.
I had a great experience while getting my car serviced.
I had a great experience while getting my car serviced. The maintenance advisor was very professional and Nikki the sales representative answered a lot my questions about the new Tundra I’m thinking of buying in the near future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rod, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Gio did a great job!
Gio did a great job! He’s fantastic. He’s super super super super super duper great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about Gio. Please don't hesitate to reach out to us if there's anything more we can do!
Excellent as always.
Excellent as always. Nice professional and fast. Shelby was a very good p3rson to that dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about Shelby. Feel free to reach out to us if you need anything. Have a wonderful day.
Rivertown Toyota is fast and efficient!
Rivertown Toyota is fast and efficient! They always do a great job when servicing my vehicle. I would recommend this dealer to other people for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Marian, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Dealership that's committed to meeting customers needs
Dealership that's committed to meeting customers needs and the auto they want. My salesman went over and beyond to get me the vehicle and payment I was confrontable with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
I see that you had a good experience, however we only earned 3 stars. I would love to hear what was lacking in your experience, so we can improve in the future. Shelby Holley General Manager sholley@rivertowntoyota.com
2 to 3 hour Wait time to do finance paperwork is ridiculous and absolutely ruined my buying experience.
My service adviser Merissa Bieber was phenomenal with me
My service adviser Merissa Bieber was phenomenal with me in advising me on things I didn?t know personally she needs a promotion or employee of the year and I?m certain that I?m not the only one
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Remar, we're happy you found Merissa to be so supportive during your experience here at Rivertown Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.