Reviews
The initial service rep was average.
The initial service rep was average. Did not notify me when job was completed and tried to sell me a service that I had already had done. This was natali Tarin # 149819. Giovanni another rep who checked me out was excellent and the tech Joseph was good. Some service tech tried to tell me that check engine codes are never deled but the two other codes i recently had were no longer there. Again Giovanni was excellent
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Desmond my service rep was very friendly and
Desmond my service rep was very friendly and knowledgeable. My car was ready in 1 hr which is fantastic. I love my Avalon.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was friendly and honest.
Everyone was friendly and honest. Today’s visit was a good one. I’ve come here for years with some visits not going so well. Today was great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had my vehicle serviced and it did not take long.
I had my vehicle serviced and it did not take long. I waited in a comfortable waiting area. I was able to do some work on my computer while waiting.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Christopher, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Well I had to pay 89.
Well I had to pay 89.95 for diagnostics when I already told him what it was doing I also went in the glove box and hit the reset button and it still wouldn?t work. This car has almost 42,000 miles and it should not require any attention except maintenance.. I bought the Toyota because I was told they were long lasting and durable..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience and work toward a resolution. I look forward to speaking with you. General Manager cchiv@group1auto.com
They did a great job on my 2011 Tundra.
They did a great job on my 2011 Tundra. Friendly clean gives great discounts on service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Buying a car is never really easy for some of us but I am
Buying a car is never really easy for some of us but I am very happy with my decision and this dealerships commitment and help. Dominic was a great help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff Dominic to be so supportive during your experience here at Rivertown Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!
Very pleased today with my service experience.
Very pleased today with my service experience. Comfortable surroundings and Jasmine was a real pro! I was in and out in about an hour and ten minutes.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff member Jasmine so supportive during your experience at Rivertown Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
It was very easy to make an appointment on line I had an
It was very easy to make an appointment on line I had an appointment for Monday and when I arrived everything went so smoothly
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Veronica Gearhart does an excellent job as service
Veronica Gearhart does an excellent job as service representative. Knowledgeable, caring and takes the required time helping the consumers. Will reach out to her for future assistant. Thanks Veronica.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Wesley, we're happy you found Veronica to be so supportive during your experience here at Rivertown Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.