Reviews
Excellent experience.
Excellent experience. Rich Fuller always is very helpful. Service completed well. Will definitely be back . Very pleasant to deal with. Very easy to get an appointment
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Kurt, we're happy you found our staff to be so supportive during your experience here at Rivertown Toyota. We are always more than happy to assist you if anything else comes up. Take care!
Everyone was professional and respectful of our time.
Everyone was professional and respectful of our time. They listened to us and were willing to negotiate a deal that met our goals.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!
Gilbert is the best.
Gilbert is the best. He's the only person that takes care of my car. I'm so thankful for his hard work and dedication. This location does an amazing every single time. I've been only coming to this location for 3 years, since I moved back to Columbus. Great job Gilbert!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Toyota. We are always more than happy to assist you if anything else comes up. Take care!
The service advisor Desmon Baker awesome.
The service advisor Desmon Baker awesome. I will like him to see him at my next appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Waited awhile outside to even be acknowledged.
Waited awhile outside to even be acknowledged. Had an appointment and was told it would be 45 min to an hour for a tire rotation. Total time an hour and a half. Yes they were busy but….. The coffee bae is nice and everyone was friendly.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (706) 322-8891.
Justine was amazing 👏 she was fast, caring, and a
Justine was amazing 👏 she was fast, caring, and a pleasure to do service with. Justin is very knowledgeable and she genuinely cares about making sure you are happy with your service. I highly recommend Rivertown Toyota to get the best service for your vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found Justine to be so supportive during your experience here at Rivertown Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!
Everybody was so courteous when I visited for a
Everybody was so courteous when I visited for a servicing. They even went out of their way to help me with the issue that I had with the Bluetooth for my stereo. They also kept me informed on my vehicle during the service, and told me as soon as they were done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Richard was very friendly and helpful.
Richard was very friendly and helpful. He went above and beyond to assist us in our search. Even though we didn’t end up buying, Richard helped us throughout the process and made it really easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Carter, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!
Friendly greeting, competent, waiting area excellent,
Friendly greeting, competent, waiting area excellent, service advisor explained the work to be done. Wait time was a bit long for appointment at 0830, bit within acceptable time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Warren, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
Services were done quickly and without delay, only
Services were done quickly and without delay, only problem last 2 oil change service technicians failed to reset the maintenance required message, a simple procedure that my husband was able to correct without driving the 30 miles back to the dealership but it should have been done at the stop
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.