Reviews
Service advisor.
Service advisor. Shelby was friendly professional, and kept me aware of everything that was going on the mechanic (I did not get his name), also was very informative.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Georgette, we're happy you found our staff to be so supportive during your experience here at Rivertown Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.
Saturday morning appointment.
Saturday morning appointment. Friendly and organized staff. I was kept informed via text of my vehicle status during the service. I was out of there within 45 minutes.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Very friendly, knowledgable and cool staff.
Very friendly, knowledgable and cool staff... Always a great experience. I highly recommend this dealer to anyone needing a new or used vehicle. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Service representative very cordial and made a wrong
Service representative very cordial and made a wrong right even after the supposed time to get it resolved had expired
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Great service.
Great service. I was not waiting very long. My consultant was very attentive to my questions and knowledgeable about future services. I am glad I don?t have to travel far to service my vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always friendly and helpful.
Always friendly and helpful. Never feel pressured about anything. Staff is knowledgeable and ever ready to help. They ate efficient and I do not have to wait an extended amount of time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Nancy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very courteous service today.
Very courteous service today. Thank you, Natali. All of my concerns were addressed. Timely service.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Natali here at Rivertown Toyota! We are always more than happy to assist you if anything else comes up. Take care!
Had my tires rotated and oil change.
Had my tires rotated and oil change. Service advisor MJ was wonderful and a delight! Truck was serviced and ready very fast. Maybe an hour and 15 minutes. Manager Trey was very polite and spoke with me for a few while waiting.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with MJ and Trey! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The experience started out really good.
The experience started out really good. I was surprised, the guy who waited on me asked me to stick around until he checked everything. He was very polite, caring.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Betty, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
the employees at Rivertown are some of the nicest people.
the employees at Rivertown are some of the nicest people. Desmon Baker was top notch!!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!