Reviews
Prompt efficient and timely service.
Prompt efficient and timely service. The only place I take my highlander. Very helpful friendly staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Juanita, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent dealership, Great Communication on work being
Excellent dealership, Great Communication on work being performed on my truck. One of the easiest services I have ever used.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Adam, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.
I recently purchased a used Lexus from Rivertown Toyota.
I recently purchased a used Lexus from Rivertown Toyota. It was site unseen. I guess I had more faith in what I assumed was a reputable dealership selling a vehicle at a $40,000 plus price point. The car I received had three separate chips in the windshield a screw in the tire and what I thought was road tar but apparently was paint peppered over the front And rear driver side doors. Extremely disappointed with everything but the sales associate who is a professional by the name of Jonah which is the only reason for any stars. I’m just shocked that a GM and detail department would send out a vehicle in that condition with their name on it. Lesson learned.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for reaching out regarding your concerns. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Shelby Holley General Manager Rivertown Toyota sholley@rivertowntoyota.com
We appreciate your time and everything to make
We appreciate your time and everything to make transactions awesome, love the car thanks again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi John, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Everyone was nice , help me a lot salesman was Brandon
Everyone was nice , help me a lot salesman was Brandon Johnson help me get the truck I wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Pat, we're happy you found our staff member Brandon to be so supportive during your experience here at Rivertown Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!
The purchase of my vehicle was easy & simple without a
The purchase of my vehicle was easy & simple without a lot of hassle. Truly appreciate my sales lady she was great , and I would recommend her & Toyota to anyone looking for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Mr. Ralph is the best and helped answer all questions
Mr. Ralph is the best and helped answer all questions along the way! I was super happy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jacob, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
This is a sleazy dealership.
This is a sleazy dealership. Hard sell and bullying are their specialty. Gary, the salesperson I had the misfortune of interacting with was uninformed and had to continually ask others for information. His hard sell was pathetic. He took my key to have my 2020 BMW with 14,500 miles on it looked over. He moved it to a spot 10 feet from where it had been parked and did not return my key. After wasting 1.5 hours with him I asked for my key back. He went and fetched his manager who offered no new information. I then demanded my key back and left, never to return. DON’T waste your time with these crooks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Winford Lee General Sales Manager Rivertown Toyota wlee@RivertownToyota.com
The salesperson was knowledgeable and respectful,
The salesperson was knowledgeable and respectful, however the financing agent was a slick.I would suggest you take a lawyer to cloing so that you dont get taken.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback. We strive to provide a positive and transparent sales experience, and I regret that we fell short. I’d appreciate the opportunity to learn more about your experience and how we can improve. Please feel free to reach out to me at the information provided below so we can discuss this further. Winford Lee General Sales Manager Rivertown Toyota wlee@RivertownToyota.com
Excellent Service.
Excellent Service. My service was awesome and the customer service representatives were excellent. I was very pleased with my experience at Rivertown Toyota. I look forward to communicating with the team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!