Reviews
Elaina is extremely friendly and professional.
Elaina is extremely friendly and professional. Elaina listened to my concerns and questions and used a professional approach to help me. I appreciate Elaina very much for the quality of service she provided me today. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service was great and the iil change was done
The service was great and the iil change was done quickly. I made my appointment last week but when I got there it had not been scheduled. Someone dropped the ball. Luckily I was about to have my service done anyway.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
The advisor was very helpful and informative of the
The advisor was very helpful and informative of the service I received. He was very knowledgeable and if he was not sure, he did not mind going the extra step to find out the correct answer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
I was not satisfied,from my appointment today.
I was not satisfied,from my appointment today.I was sent home without any coolant fluid left in my car.i clearly asked if it was anything else that my car needed and was told no, which would cause my car to overheat.
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- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. Gil Michelson Service Director Rivertown Toyota Direct: (706) 780-4668 gmichelson@rivertowntoyota.com
Bought a Supra mid February, traded my car for it and had
Bought a Supra mid February, traded my car for it and had it shipped to me in Florida. They still have not done the registration, tags or transfer and now I have a license suspension, extra fees and my new car not registered in my state in my name. Have issues with car and can not get it fixed due to car not registered in my name. Have had to contact the manufacturer to try and get this straightened out. Next step is an attorney for my extra out of pocket fees and time.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Winford Lee General Sales Manager Rivertown Toyota (706) 780-4607 wlee@RivertownToyota.com
Friendly, efficient and professional and good location.
Friendly, efficient and professional and good location. Looks out for customers and explains repairs in terms customers can understand.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rivertown Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Awful service!
Awful service! Not apologetic. No accountability. Absolutely pathetic business. My car sat from 11-6 and nothing was done. When it was 4:00, I said not to start because I knew it couldn?t be completed by 6:00. I was blamed for nothing getting done and told that drop offs are put last. So I scheduled an appointment for what? Makes no sense. Complete waste of time. No one ever called me with an update. Allen was the service guy. Acted like they were going to get all new brakes and an oil change done in two hours had I not said anything. Sorry, I don?t buy that. Stay away from this place! Never will I use them again.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. Gil Michelson Service Director Rivertown Toyota Direct: (706) 780-4668 gmichelson@rivertowntoyota.com
Awesome , great service, Brittney Thomas Grest sales Lady
Awesome , great service, Brittney Thomas Grest sales Lady . Haven't had a bad experience at all . Thanks for all yall do !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with Brittney! Feel free to reach out to us if you need anything. Have a wonderful day.
Absolutely wonderful.
Absolutely wonderful. Was greeted with a smile. Service department took very good care of me and my car. Waited for approximately an hour for oil change and tire rotation. Highly satisfied.
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- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Doris, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Absolutely horrible.
Absolutely horrible. Did nothing to car for five hours. AWFUL SERVICE! No accountability. STAY AWAY!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. Gil Michelson Service Director Rivertown Toyota Direct: (706) 780-4668 gmichelson@rivertowntoyota.com