Reviews
It was very quick and they met Ours needs.
It was very quick and they met Ours needs..2 cars in 1week We finance a chevy suburban and brought a cash car for my son 2010 Honda accord
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Got a used ram 1500 from the dealer with an extended
Got a used ram 1500 from the dealer with an extended warranty. Sale's representative was good but a long wait to deal with the finance person and he was rude and impatient with questions we had. We were told we to bring it back to them with the extended warranty if any issues came up with the truck and they would fix it with the warranty. 5 days after getting the truck I went to start it up after work and the check engine light came on. The service department said they don't work on that model truck. Over all a bad experience and will not recommend anyone to use them. Shouldn't have to get it fixed with only 5 days of only driving it back and forth to work.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We sincerely apologize for the extremely disappointing customer service you've received. Your experience falls far short of the standards we set for our customers, and we understand your frustration. Your loyalty as a customer is important to us, and we’re committed to resolving these issues. I would like to speak with you directly to understand the situation better and take immediate steps to correct it. Please contact me at the information provided as I would like to discuss how we can regain your trust. Sincerely. Shelby Holley Rivertown Toyota General Manager (706) 780-4505 sholley@RivertownToyota.com
Overall an excellent experience after a few issues got
Overall an excellent experience after a few issues got worked out. The staff we dealt with today was excellent. Very professional and courteous. Mr Comer went above and beyond to make everything right. Would definitely recommend them and use them again after I wear this truck out like my last one
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Walked in to get a 15k service done.
Walked in to get a 15k service done. My service advisor was nice and informed me of what was recommended but did not pressure me into getting additional services done. Weekdays seem less busy than the weekends. I was in and out in a little over an hour. No complaints. This is my third time there and was better than the previous experiences.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Service department was very informative and helpful.
Service department was very informative and helpful. My tech explained in detail the issues and fixed them appropriately
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
My experience was very good, everything was done in a
My experience was very good, everything was done in a timely manner, very nice gentleman amd the atmosphere was nice, wait time was less than expected. Very pleased.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Linda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Easy to schedule service.
Easy to schedule service. Service advisor kept me informed on progress of repairs. Repairs completed timely. Like the dealership providing transportation to my home while repairs being completed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gerald, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Every trip they turn off or on a seating I have today was
Every trip they turn off or on a seating I have today was auto headlights
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
Efficient, personable and professional employee.
Efficient, personable and professional employee. Explained in terms I could understand (73 year old woman). Was told it would be a one hour wait. It was two hours, but that is okay.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
They are quick and attention to detail is top notch.
They are quick and attention to detail is top notch. I take all my Toyota's there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!