Reviews
We had a very small window for work to be done on our...
We had a very small window for work to be done on our Volvo before our son had to leave town with it. Jud was very flexible with us and got the work done in the time we needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service is excellent. Brian greeted us with friendly...
The service is excellent. Brian greeted us with friendly enthusiasm and listened closely to our problems. The service dept. found something wrong that we did not know about as well as fixing the problems we came in with. Brian called before the fix was done and gave us an estimate of the cost. He explained everything and we felt quite well taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We liked the new dealership much better than the Powell...
We liked the new dealership much better than the Powell dealership. The waiting area is roomier and more comfortable. The new dealership is closer to our home, so better for us. The service was completed in a timely manner. All of the issues were resolved.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You guys make me like getting my oil changed. Judd is...
You guys make me like getting my oil changed. Judd is great and the shuttle driver...Mike I think his name is...is the sweetest ever!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
over all Brian service was great, he gave me detail of...
over all Brian service was great, he gave me detail of what needs to be done to my wife vehicle. the only bad thing was parts department didn't have my part in stock. Brian immediatly recommended a loaner car. really really really appriated that very much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The team was this time, and is always, informative,...
The team was this time, and is always, informative, attentive and friendly. I pulled up and Brian remembered me from months before. Todd kept me posted and did a thorough evaluation of service needs and took the time to carefully explain.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From the moment I pulled in to the service dept., Brian...
From the moment I pulled in to the service dept., Brian was right there to get me in and out. He was professional, courteous and a pleasure to work with. I am very happy with the service of Powell Volvo Tempe. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had been a Powell Volvo customer for a few years,...
I had been a Powell Volvo customer for a few years, extremely pleased with their customer service. I had been disappointed when I was notified of the sale of Powell Volvo and the move to Tempe. I was concerned with the transition to Volvo of Tempe as I had had a great relationship with my previous Service Advisor, and I was especially annoyed with the prospect of having to drive out to Tempe in order to get my car serviced. Todd Ehrsam and Volvo of Tempe is worth the drive! Todd makes me feel at ease and confident my car is being taken care of by a professional, trustworthy individual and company, and that my money is well spent. Todd indeed is my deciding factor in continuing business with Volvo of Tempe and you would be hard pressed to find another like him!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brian went out of his way to help me. I bought my XC...
Brian went out of his way to help me. I bought my XC from Powell in 2001. Over the years and many service visits and repairs, the record was spotty. I am impressed with the thoroughness s of the inspection and detection of problems with the battery (replaced because i ws found to be bad), tires are ready to be replaced, and some worn parts in the suspension need to be watched. I expect to keep ny trusty XC for another hundred thousand miles so am glad to be able to come back to you for help. Even though I live in Prescott, it is worth the 230 mile drive to Tempe and back. Thank you. Hardy Rose (928) 541-7673
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I came to your dealership because of the level of trust...
I came to your dealership because of the level of trust that I have with Brian Lawrence. Wherever he is is where I take my Volvos!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair