Volvo Cars Gilbert

(391 reviews)
Visit Volvo Cars Gilbert
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–5:00pm Closed
2024 state dealer award
View 4 awards
2024 state dealer award 2016 state dealer award
2024 consumer dealer award 2016 consumer dealer award
New (480) 619-5253 (480) 619-5253
Used (480) 648-2568 (480) 648-2568
Service (480) 240-9931 (480) 240-9931

Reviews

(391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volvo Cars Gilbert from DealerRater.

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I have known Jud White for many years. I was glad to see...

I have known Jud White for many years. I was glad to see Jud be retained by the move to Volvo of Tempe from his former dealer, Powell Volvo. Jud is extremely efficient, courteous and well prepared for my service appointments. While waiting for my S80 to be serviced, he always keeps me informed on the progress of the service and gets me out in a timely manner. I would clearly recommend Jud for any Volvo service needs. SP

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brian Lawrence is great to work with. He understood our...

Brian Lawrence is great to work with. He understood our service needs and kept us informed on the status of the vehicle along the way. Excellent customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience shopping for a new car at this...

Great experience shopping for a new car at this relatively new dealership. Very experienced, friendly, yet informed sales staff. None of the annoying traits or actions that have made car sales persons folks to avoided worldwide. In no way pressuring, simply there with an answer if they are needed--extremely professional and know their product very well making these people a pleasure to work with if you are considering purchasing a Volvo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I received great service from the Service Department. The...

I received great service from the Service Department. The service was completed as promised and there were no surprises in the cost. I like that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Judd was very helpful and went above and beyond to assist...

Judd was very helpful and went above and beyond to assist us. Thank you to everyone who helped get me back on the road. You certainly lived up to your reputation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Judd is excellent. He always takes such good care of my...

Judd is excellent. He always takes such good care of my car and explains everything very thoroughly. A very good service representative for your company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kory Jackson was great to me and my dad. He was very...

Kory Jackson was great to me and my dad. He was very helpful and did what he could. Unfortunately, his sales manager Mike DeAngeles was horrible. He made us wait multiple times for over 15 min for a simple calculation and copies. He asked for a huge amount of money when I already set my limit. And when I said no, he asked me to test drive a car that I didn't even want. He was arrogant, unprofessional and had bad attitude. I wouldn't buy a car from that manager ever.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Routine service completed quickly at the time promised....

Routine service completed quickly at the time promised. The new location and facility are handier to my home and are spacious and clean. It was good to see some familiar, friendly faces.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As always, my experiences have been extremely...

As always, my experiences have been extremely satisfactory. Everyone is willing to go that extra mile and I always know that I will be well taken care of whenever I have a problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We recently purchased a 2004 Mazda3 for my daughter's...

We recently purchased a 2004 Mazda3 for my daughter's first car from Volvo of Tempe. This was the most pleasant car buying experience my family has ever had. Dealing with Jim both on the phone and in person was a pleasure. He worked with us to get us the best deal possible on the vehicle we bought and when we got to the dealership -- that was actually the price we were charged! Imagine, no "hidden" costs, no "this wasn't included in the price I gave you", which is what you get from other dealers. We've had this car checked by our mechanic and other than a small issue - which Volvo of Tempe is going to fix - the mechanic said the car is in excellent shape. My daughter loves her car and we all thank Volvo of Tempe -- but especially Jim for everything. We have already started to recommend them for new and used car buying experiences to friends and family. THANK YOU VOLVO OF TEMPE The Eleneski Family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.