Volvo Cars Gilbert

(391 reviews)
Visit Volvo Cars Gilbert
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–5:00pm Closed
2024 state dealer award
View 4 awards
2024 state dealer award 2016 state dealer award
2024 consumer dealer award 2016 consumer dealer award
New (480) 619-5253 (480) 619-5253
Used (480) 648-2568 (480) 648-2568
Service (480) 240-9931 (480) 240-9931

Reviews

(391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volvo Cars Gilbert from DealerRater.

Want to share your experience with this dealership?

Write a review

Our service on 7/12/11 was the best ever that we have had...

Our service on 7/12/11 was the best ever that we have had at our Volvo dealer here in the valley. Jud took time to give us a complete review on the service we received and spent a little time on just social subjects. It made us feel welcome and comfortable about service in the future.....hopefully. It is difficult for us to get there since it is quite far, but will definitely try to get back there when we need service. Thanks, Ed and Dee Schonauer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I've worked with Jud for a number of years and have...

I've worked with Jud for a number of years and have always received prompt, courteous service. The car is always done when promised, clean and I receive a thorough explanation for all work done! The gal at the check-out desk was lovely as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service at Volvo always impresses me. The service...

The service at Volvo always impresses me. The service team is not only friendly and caring but they truly make sure you understand what needs to be done and whether or not the repair is urgent. I walk in and I know I'll be well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We've had Jud as our service advisor for at least ten...

We've had Jud as our service advisor for at least ten years, and have always found him to be totally reliable, courteous, and concerned about giving progress reports on repairs. Give him a raise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very efficient checking in and service peformed...

Very efficient checking in and service peformed promptly....waiting area is nice (great to have TV area separated from "quiet area" where one can read).....good explanation in great detail from Tom about my car's condition and things that need attention.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was courteous and it was very efficient. The...

Everyone was courteous and it was very efficient. The waiting room for customers was excellent with the coffee and snacks and the option of being in the more quiet section. The car was returned to me washed. Couldn't have been better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I travel 45 miles to your dealership. I primarily travel...

I travel 45 miles to your dealership. I primarily travel that far because of Judd White. I really appreciate the way he works with me and does not push to get sales. I have a limited budget and he works with me. My wife also has a Volvo and we travel to your dealership because of Judd.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thanks for taking care of my 2000 Volvo. Your service...

Thanks for taking care of my 2000 Volvo. Your service guy Judd White is why I drive 30 miles to have my "baby" serviced. Wish you were moving north instead of south to Tempe. The mechanic (who I don't know, but I believe is the "Master Mechanic") did a great job with my oil leak from a previous time. Hope he continues to work on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service, customer service, waiting area was great. I know...

Service, customer service, waiting area was great. I know car was is a courtesy but they did not vacuum the interior. Just letting you know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have been a Powell Volvo customer for over 25 years,...

I have been a Powell Volvo customer for over 25 years, and the new Volvo of Tempe upholds the service quality standards that Powell had for all those years. Great work everyone! Also, I can't stand websites that make you register to complete a review! Ditch this system!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.