Reviews
Year End Celebration.....
What a fabulous ending to the year on my experience buying my 2017 GLS!!! Thanks to everyone at Mercedes Benz of Loveland, starting with my wonderful salesman Chase, all the way through financing with Alex. Everything from start to finish was easy and actually festive! Thank you for making my purchase a super one.....I love my SUV!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nic Mercer - Great sales person!
Nic Mercer was a great sales person! Worked with him over email for a few months while working through the VW tdi buyback. He was super helpful and made the buying process so simple and worked around my schedule. I have never bought a car so quick and hassle free. Alex Clarke was also very helpful in finance. Love my new C300.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nic Mercer - great sales person
Nic Mercer was a great sales person! Worked with him over email for a few months while working through the VW tdi buyback. He was super helpful and made the buying process so simple and worked around my schedule. I have never bought a car so quick and hassle free. Alex Clarke was also very helpful in finance. Love my new C300.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lease Buyout
Walked into this dealership and explained that I wanted to buy my 2014 E350 as the lease was ending. Nic Mercer had never done this type of transaction but went to work learning, engaging the necessary folks to make it happen and following up quickly and efficiently. Good experience all the way around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lease Buyout
The lease on my 2014 E350 was set to end in a couple weeks. I had dealt with LA Motors in California for years but having moved to CO last year decided to establish a local relationship. I walked into this dealer without an appointment and was promptly greeted by Nic Mercer. Although never having done a lease buyout he listened carefully to what I wanted to do and went to work getting all the information gathered. My dealer in LA had offered to do the transaction long distance, but Nic was able to beat their price and their finance manager gave me a very attractive finance rate. Took about an hour to complete but they applied a service bulletin and washed my car while I waited.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience with our 4th Mercedes purchase!
Upon walking into MBloveland we were greeted by Chase who proceeded to go the extra mile, showing casing unique features of the various E Class Series packages, cost variables and availability. Chase was product knowledgeable, courteous, personable and interested in meeting our needs and expectations. This is our 4th Mercedes, we purchased an E300 2017. MBL you have exceptional knowledgeable professional personnel, and great facilities. I have shared with family and friends about our experience. Chase made the difference between another Mercedes and checking out the Lexus. Thank you Chase, Tim, and Clint for your help, expertise and care. Ruben and Eglantina Martinez. Respectfully, Eglantina Martinez, Ed.D.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Chase and Tristan
Chase Albright in sales and Tristan in service deserve my thanks and appreciation for their quality service. Chase patiently took me on numerous test drives, showed me all the features of the cars (including how they perform!), and answered all my questions thoroughly. I eventually came away with a car that suits me very well and works into my budget. I had winter tires put on my new car and got into a bind with my time. Tristan volunteered to stay late so I could pick up my car after service hours. I appreciated that very much. I am a life-long car nut with lots of car buying experience, so my praise is not offered lightly. So far, I've had an excellent experience at this dealership and I look forward to a continuing relationship with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nic Mercer of MB of Loveland
We recently purchased our second car from MB of Loveland and Nic Mercer was extremely knowledgeable and kind throughout the entire process. We highly reccomend Nic to anyone looking to buy a new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mercedes-Benz of Loveland
We recently purchased our second Mercedes-Benz and we went back to our original sales associate, Chase Albright. Chase was extremely professional, patient, knowlegable, and gave us a great allowance our trade-in. I did not feel pressured at any time, and I would strongly recommend Mercedes-Benz of Loveland to anyone wanting to make a new vehicle purchase. In addition, I would advise asking for Chase because we will definitely continue to go back to him anytime we purchase another vehicle from that dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love my Mercedes
I have been a Mercedes fan for a long time. We purchased our first Mercedes in 2002, and still have it today. We recently purchased a GLS 450 and love it. Trent, Chase, Alex and the team at Mercedes Benz of Loveland will go above and beyond to make buying and ownership a pleasure!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase