Reviews
Best Mercedes dealer on the front range!
Got a wonderful deal on a Metris and the service was very professional. Happy with the car and service. Happy customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought one sight unseen!
I was looking for used Porsche. Internet search turned up one at MBLoveland. Only problem was I live in Houston, Texas, nearly 1000 miles away. But the car looked real good in the pictures and was a near perfect match of what I was looking for at an attractive price with low miles. At first, I contemplated hiring someone in the Loveland area to inspect it, then thought about flying there, inspecting it in person and driving it back. In the end, I decided just to take a chance and buy it sight unseen, pay to have it shipped. What convinced me to go that route was the salesman, Paul Mizelle. In discussions with Paul on the phone, he just seemed to be sincere in his descriptions of the car. He must have grown tired of all my questions but if he did, it didn't show. I also like the fact that all the cars have the dealer documentation/prep fee already built in, no additional hidden fees. That gave me a hint of the kind of dealership this is. They are straight up and honest to deal with. My intuition proved correct. Paul helped me every step of the way and I have no regrets. The car is everything he said it was. It meets my expectations in every way. The price for their car was fair, and they took my car in trade also at a fair price. I also worked with Felipe in accounting to prepare the paperwork. Everyone was professional and efficient. I give this place and the people working there 5 STARS. A great car buying experience and I never even had to leave Texas.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Love our new GLA250!
The process was a little lengthy, but we ultimately got the car of our dreams at a price we could not refuse. Chase Albright was great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great car buying experience
Truly enjoyable car buying experience. Carlos and the rest of the staff are knowledgeable and a pleasure to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car buying at its best !
After less than stellar car buying experiences with two other German and a Swedish car manufacturer I wanted to opt for going to the dentist instead of car shopping. Carlos and the rest of the MB Loveland staff changed my mind. The decision making and purchasing process was actually enjoyable, I cannot say enough about the professionalism and attention to detail the staff had shown not only during the sale but on follow up visits. A tip of the cap to the MB Loveland management, you have set the bar higher than most dealerships could ever achieve.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome Customer Service
Mercedes Benz of Loveland bent over backwards to make our car buying experience as pleasant and easy as possible. From the salesman, Nick Umholtz, to reception to manager. Everyone was direct and easy to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Catered to our unique situation without a hitch.
Helped us every step of the way to purchase the dream car. Always straightforward and sincere. Made me feel welcome despite my appearance. Purchase was drawn out due to personal circumstances and they were patient and never pushy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
The buying experience with MB Loveland was excellent. Nic Mercer handled our purchase and we could not be happier to be 'part of the Mercedes family'. Thank you to the entire staff at MB Loveland.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Car Buying Experience Ever!
This was truly the best car buying experience ever! From the moment we stepped on the lot to signing the final paperwork...painless! This is a top-notch dealership and I would say your only stop needed. Thank You Chase Albright for your knowledge and professionalism. I will be a life-long customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Unbelievable service! From a phone call to inquire about the car, to final sale and financing, every interaction was friendly and professional. There are three Mercedes dealers in Denver, but I am so happy I went to Loveland, there is no comparison regarding the sales and management team. Go there...they will treat you right!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase