Mercedes-Benz of Loveland

(731 reviews)
Visit Mercedes-Benz of Loveland
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 692-6907 (888) 692-6907
Used (888) 762-3147 (888) 762-3147
Service (888) 864-6201 (888) 864-6201

Reviews

(731 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience!

Our lease was coming due and we receive an email from Chase Albright reminding us and providing options. We told him what we were looking for and he did a great job finding vehicles to look at and test drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank You

I want thank Nick and Brian for helping me with a deal I couldn’t refuse. This is my second purchase with them and each time I walk out with a smile on my face! They went above and beyond to meet what I was looking for. I wouldn’t go anywhere else to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New car purchase was a great experience

From the ease of ordering our vehicle with Nic Mercer, to our post delivery walk-through, this dealership really goes above and beyond with making it an enjoyable experience. I will definitely be a return customer to this well managed dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing Experience

10+ Rating. Amazing experience on our fist Mercedes purchase. Professional, positive, detailed and quick purchase experience. Highly recommended. Thank you for the time and attention to our purchase and families experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Another great shopping experience!

This is our second company van we have purchased from Mercedes-Benz of Loveland. Both occasions have been a very quick and pleasant experience. Chase Albright helped us on both occasions and is a top notch professional! We will be back again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We are repeat customers based on previous experiences

The dealership went above and beyond to earn our repeat business. This is our second car purchased with Paul as our salesman. We would recommend him to anyone searching for their next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Would Recommend Dearlership

We worked with Chase Albright. He was extremely helpful in showing me how to navigate all of the new gadgets in my car. He is always friendly and goes out of his way to say hi whenever I come in to have maintenance done on my car. The service is great. The process of dropping off my car was efficient, and I was offered a comfortable waiting area. I never have to wait very long. I would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

You'll Find Superior Service at Mercedes-Benz of Loveland

Mercedes-Benz of Loveland is simply the best! Sales person Carlos found me the perfect used Mercedes with low miles with the exact color specifications I asked for. Carlos is helpful, gracious, kind and really made buying the car a pleasant experience. Alex in Finance is great as well. I'm impressed with the entire team in Loveland and I highly recommend this dealership. Keep up the great work :) Pam

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic and a half.

I knew what I wanted going in, did my research, and was prepared to buy the same day. The process was painless and fairly quick. This was my first vehicle purchase on my own, and I couldn't be happier with the customer service and swiftness of the staff...and not to mention my new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2018 GLA

MB of Loveland is an outstanding dealership. We are repeat customers and plan to be for many years ahead. Chase took great care of us. He listened to what we wanted and exceeded our expectations. As always, he provided a very pleasant buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.