Mercedes-Benz of Loveland

(731 reviews)
Visit Mercedes-Benz of Loveland
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 692-6907 (888) 692-6907
Used (888) 762-3147 (888) 762-3147
Service (888) 864-6201 (888) 864-6201

Reviews

(731 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Excellent and friendly service and sales

This is my second car from Mercedes Benz of Loveland. I have had excellent experiences with them. I bring my car in every few weeks for washing and interact with the staff at that time. I have been always very happy with everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A Great Car Buying Experience

Just a moment to say that it was a great experience last week when we purchased our new Mercedes. Nic Mercer has a great personal rapport with his clients and Brian Butler took the time out of his busy day to come over and speak with us. The functionality of our new vehicle was explained and we were offered an opportunity to call on them with further questions if need be. This has been the best car buying experience we have had in over twenty years. Thanks to all who made it possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Exceptional Service!

They were helpful, patient, and stayed really late just so we could buy our car. They treated us like family the moment we stepped in. I HIGHLY recommend Chase and this dealership. We will definitely be repeat clients and will return. Thank you again for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience with Nic

We had a fantastic experience from the first greeting in the parking lot with Brian to working Nic to find the right vehicle to signing papers with Felipe. I had a pretty good idea of what I wanted when we came to the dealership and Nic worked to get us a great deal without feeling pressured. It was a great car buying experience with the entire staff, we will certainly be coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My Mercedes experience

Very happy with the experience. Vehicle showed up with wrong tires but was corrected. Look forward to see how the follow up maintenance etc is.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent Service with Chase Albright

My experience for making a decision was low pressure and catered to what was best for me and my family, not a sense of what was best for Mercedes Benz of Loveland. Chase Albright has helped me with three vehicles now, each time, great experiences, knowledgeable. I would recommend seeking out this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

We had never considered a Mercedes until we walked in out of curiosity. Paul greeted us with all the knowledge we needed for every factor of the car. The amount of knowledge he had regarding every component of the car was astounding, more than we have ever gotten from any other dealership in all of our buying experiences!! He is top notch with his knowledge of all 3 car models we were looking at!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Exceptional service and experience!!!

This is the very first time we’ve experienced the best customer service and professionalism from a vehicle dealer; chase Albright and Alex Clarke were delightful to work with. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful!

Chase was AWESOME. He made my first experience buying a car so simple and easy. I would highly recommended this dealership. Everyone we encountered was professional friendly, and we received fast service. Not only was I satisfied with the experience but I love love love my new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing shopping vehicle experience

Have been searching for the right vehicle at the right time, and this time it was the right one specially when we had been shopping at different locations. We drove to Loveland which is an hour and half from our home and it was the best decision we?ve made.... a gentleman by the name of Chanse Albright aproched us and introduced himself, from the moment we engaged a conversation to the very end he was professional, knowledgeable, and just a joy to work with made things very Easy we purchased a GLE and we are very happy with the vehicle, Alex Clarke was amazing to work with very ... very nice thank you Loveland Mercedes Benz Dealership for having people like Chase and Alex, they make an amazing positive difference! WE LOVE OUR CAR!!! Nelly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No