Reviews
getting the car I love
the experience was painless and quick, Chase to care all my request and Felipe was very helpful in explaining the finances - highly recommend the dealer and sales & finance. Thanks for your services
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ease of purchasing new 250
Nic was very helpful in our purchase of our dream car---waited a lifetime to own a benz! Alex was very quick in the order process...very happy day...of course we have ??? because of all of the options...will call Nic for help...Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Enjoyed purchasing from Mercedes-Benz of Loveland
We enjoyed purchasing our C300 from Mercedes-Benz of Loveland, everyone there was very helpful. We have had the car in to have service add the protective coating we purchased and they were great. We have also had the car in for the free car was they offer - super job, looks brand new again each time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Above and Beyond
Every time we make a purchase at Mercedes Benz of Loveland we are reminded of why we buy our cars locally from Loveland and not from other dealerships. From the first point of contact, they are very friendly, informative and will go above & beyond to meet your needs. Everyone in my family drives a Mercedes from Loveland and we will not go anywhere else. I cannot thank Carlos, Paul, Brian, Felipe and Alex enough for all their hard work to get us the best deal & their professionalism throughout the entire experience. They truly take out the stress away from the car buying experience & give you the best service possible. I am loving my new car & could not have done it without the team at Loveland. Their customer service and care continues beyond the point of sale & it truly is a family-like environment at this dealership. Thank you for all that you do for us, Sarah Alagha
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First Mercedes purchase
Way to easy! I had been looking on-line and found the perfect deal in Loveland. chase was a great help and was knowledgeable about the car and entire process. Thank you so much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Carlos Is Amazing
Carlos was the most informative and considerate people I have ever dealt with. He was able to answer all my questions and was more then happy to give me all options, even if it meant that it wasn’t in my way interest to purchase a new car. There was literally no pressure at all. When I need a new car he will be the first I contact. Also the icing on the cake of what most consider unpleasant I had the good fortune to meet Alex. Who finished handled all the finishing touches. It was painless quick and easy! Thank you so much Gentleman!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome experience from start to finish.
From the very first click on my laptop in North Dakota, everything was smooth and quick. It was the best car buying experience of my life and I'm 51 and I've purchased quite a few vehicles. No smooth talking salesman pitch. Everything was just as promised. Nick Umholtz was great he delivered on everything he promised, Brian Butler and Felipe Sorzano both were professional and made you feel like a superstar in that fabulous Benz....I would recommend this dealership to anyone in the market for a new Benz or a used vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Treated Great, Happy Transaction
Car shopping with Chase and Bill at Mercedes Benz of Loveland was easy. They answered my questions, explained how the car works and showed me the feature. No pressure to buy, sell me something I didn't want. However, they did give me several option. In the past 3 months I've been to at-least 9 different dealers. I would be delighted to work with Chase and Bill again without hesitation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Test drive.
Carlos and Alex we're very friendly and professional. We felt no pressure. We walked out with a great deal on the car we came to look at and test drive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chase did an amazing job!!!
I would highly recommend Chase Albright and Mercedes-Benz of Loveland to anyone looking for a new vehicle! Felipe Sorzano in the finance department was great to work with as well!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car