Mercedes-Benz of Loveland

(731 reviews)
Visit Mercedes-Benz of Loveland
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 692-6907 (888) 692-6907
Used (888) 762-3147 (888) 762-3147
Service (888) 864-6201 (888) 864-6201

Reviews

(731 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent Customer Service

My Wife and I decided to buy a new Mercedes after driving hers for 10+ years. It was time for an upgrade. Bill, Brian and Alex made the car buying experience fun and stress free. They gave us a fair deal on our trade in and were willing to go above and beyond. Overall, a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome buying experience

Bill Holloway is a blast to work with. He is funny and charismatic. Brian Butler found us the best deal and explained the benefits of purchasing our vehicle in easy to understand terms. Alex Clarke was a ray of sunshine when it came time to pay the piper. He sold us add-ons that made sense and steered us away from others that we did not necessarily need. Great work from all the people we interacted with. The facilities are top notch and they had my football game on the big screen so I wouldn't miss out on Nebraska getting a much needed win.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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BRIAN IS GREAT!!!

Brian My time at the dealership was not what I was expecting, all the guys made me feel like I was at home. Brian treated me as we’ve known each other forever, I will definitely be back! Brian Butler values our community.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Nic was the Best

40 Years of car buying experience, Nic was an exceptional sales rep. I would highly recommend him and was overly impressed with his professionalism Thanks Nic for your help in finding me my first Mercedes Benz SUV!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellence...once again!

Chase, Alex and Brian were a pleasure to work with again! This is our 3rd vehicle purchase and we get treated excellent each time! We highly recommend MB Loveland!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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great trade in experience

We had a very seamless trade in experience! We had decided it was time to trade in the 2013 for a new car, found one online and closed the deal with Chase in one evening.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Shopping so easy.

I did my research and knew what I was going to buy. Went to many dealers and loved the no pressure. In and out no wasted time. Chase listened to me and was excellent to deal with. Thanks again for making it so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quick and painless

I did my research and knew what car I wanted. Chase made it easy. No pressure no wasted time. All the people I had contact with we're very accommodating. They all made my experience a pleasant one. Thank you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Easiest Auto purchase ever!

Chase is the Perfect Auto salesman. The time Chase spent revealing all the "Secrets" of our new Car on Delivery was exceptional. He gave us all the information we need to use this vehicle completely. Thank you for all your time and effort-plus your Dash of Humor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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A different experience

Buying a car from these folks was such a pleasant experience. I did not feel pressured or rushed. They took the time to make sure I left in the vehicle that best suited my needs. Having driven other luxury brands I thought I was used to a higher level of service however, these guys take service to a whole new level! This was my first Mercedes but given my experience with Mercedes of Loveland I’m sure it won’t be my last!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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