Mercedes-Benz of Loveland

(731 reviews)
Visit Mercedes-Benz of Loveland
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 692-6907 (888) 692-6907
Used (888) 762-3147 (888) 762-3147
Service (888) 864-6201 (888) 864-6201

Reviews

(731 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Totally professional no pressure customer focused experience

My sales Agent Chase Albright was extremely thorough and was focused on my car needs and worked hard to find the car for me. He made the car buying experience relaxing and enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome And No Pressure!!!

We were just gonna look for a Used Vehicle. But after discussing a few options, we decided on a new vehicle. Nic walked us through process along with Felipe and We Couldn't Be Happier. Alex in finance was a Real Pleasure to work with. No Pressure from Time we walked in. Will Definitely Recommend to Friends and Family..THANK YOU

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great attention to my needs and quick responses to all conc

Nick is a fine sales representative who was very honest, dilligent and efficient in responding to my enquiries and transaction negotiations. I believe I received a fair deal for a quality automobile and will recommend Nick to my closest friends as a man to be trusted and relied upon. Every person at this store exceeded my expectations ot courtesy, integrity, and performance..Bill Graveley

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Great experience with Chase Albright at MB Loveland. Perfect combination of a no pressure, honest, and knowledgeable salesman. Even after the sale he keeps following up to make sure every question is answered. Great dealership experience from sales to finance. Thanks Chase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful experience!!!

Easy, no pressure transaction, with super friendly people!!! I really love my car!!! Lovely experience and great customer service From start to finish. Thanks MBOL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Personable

Nic was very pleasant to work with. He helped us find the perfect car. We enjoyed our experience. Felipe was very personable and thoughtful of our time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Accommodating and Responsive

We drove to Loveland from Denver to check out a used C-Class we saw on their website. Nic Mercer made time to walk us through the features of the car and take us for a test drive. We had some complications with our trade-in vehicle and they helped us through each step of the process. They seemed to be as concerned about structuring a deal that worked for us as well as them. All the paperwork was ready when we drove back up a couple days later. We worked with Felipe in Finance. He was very pleasant and he did a great job explaining everything. Nic spent another half hour or so walking us through the car and helping us with some basic programming. Great experience overall...very comfortable...no pressure. Everybody we encountered was very pleasant. Best of all, we got a loaded, low-mileage car for a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First time customer of Mercedes-Benz

Our purchase centered mostly around the vehicle as a preferred vehicle after checking 7 other makes of comparable sized SUVs. Secondly, we were pleasantly surprised for the prompt, courteous and informative manor given by the sales personnel during this purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very professional and overall a great experience!

I continue to have a great buying experience from Mercedes-Benz of Loveland. I just leased my 4th car from them, and plan to continue well into the future. They always make me feel like I'm their only customer, and the sales team always takes the time to explain everything in detail.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast and Friendly

This was the best car buying experience of my life. They were very fast and efficient and the staff were all so courteous. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.