Mercedes-Benz of Loveland

(731 reviews)
Visit Mercedes-Benz of Loveland
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 692-6907 (888) 692-6907
Used (888) 762-3147 (888) 762-3147
Service (888) 864-6201 (888) 864-6201

Reviews

(731 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best Car buying experience EVERRRR! 😊

Excellent, excellent customer service! Fast, efficient, effortless car buying experience!! These guys are the best!! Thank you sooooo much!! Go see them- seriously!! Mike and Karen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Went to test drive a Mercedes

Went to test drive a Mercedes and left with an amazing car, best I've ever been in, and the beginnings of a great relationship. MB or Loveland has amazing respectful service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

HIghly recommend this dealership. We have always steered clear of dealerships because of the experience going to them; however this was completely different. Very relaxed atmosphere, no pressure and the process of buying was so smooth and easy and very quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very satisfied customer, loved the experience!

We purchased a 2017 Mercedes C300 with only 2800 miles, it was like brand new and still had that new car smell. Dealership was great and Nic Mercer was great to work with and extremely helpful, not to mention we save $15k on this car vs a new one!!!! Could not beat this deal anywhere! Very pleased with our new purchase!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent dealership

Nic was great to work with. I had a very strict budget I had to work with. I wasn't sure when I walked in if they could get to where I needed to be, but they figured out a way to make it work. When it came time to sign the paperwork, they had everything ready to go and it was quick and painless. I'd definitely work with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

buying made easy

I would recommend Nic Mercer for all your car buying needs. He made buying easy and no hassle. The followup after purchasing the car has been great as well. I feel like I can call and ask even the simplest questions and they have a resolution.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Paul, Brian and Alex made this a awesome buying experience.

The 3 men mentioned above of knowledgeable, friendly, and very eager to do what ever we wanted.would gladly recommend them to others. Very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

GREAT JOB

CHASE ALBRIGHT delivered my 2019 Mercedes Benz and spent 3 hours going over every button and requirement in the car. He was extremely helpful with all of the new electronic buttons and switches which run the radio, the phone, the dashboard and on and on. When it is time for me to purchase or lease another car the person that I would want to deal with is Chase Albright.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome

We have had experience with this company for the last 4 years and we are always treated by everyone as though we are VIP. All areas of our experience is always top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dedicated to customer satisfaction

Was very friendly and informative. We called ahead and he had the car we were interested in ready when we got there. The whole process of buying a car was smooth thanks to Chase. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.