Mercedes-Benz of Loveland

(731 reviews)
Visit Mercedes-Benz of Loveland
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 692-6907 (888) 692-6907
Used (888) 762-3147 (888) 762-3147
Service (888) 864-6201 (888) 864-6201

Reviews

(731 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We came in looking for a new vehicle for my mom. Carlos...

We came in looking for a new vehicle for my mom. Carlos was excellent! He was very helpful in selecting the best vehicle. Carlos was also incredibly patient with my mom, teaching her all of the ins and outs Mercedes has to offer. Once she made her choice, Alex was great at getting the deal finalized. The best part was that he did not shove the infamous extended warranty down our throats. Overall, a great experience! We drove up from Centennial and the quality of service we received was worth the 1 hour drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Emmanuel, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Loveland and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Chase is very knowledgeable.We Have had a great...

Chase is very knowledgeable. We Have had a great experience with this dealership . Everyone is very helpful .We have bought enough 3 cars from chase .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I love Mercedes of Loveland, CO

I bought a 2017 GLE 43 from Mercedes of Loveland last week, and loved the experience. We only saw the car online and knew that was the one. I had only 5 days to purchase and arrange transport to get it by Christmas Eve for my wife as a Christmas present. We were very happy to receive it on Christmas Eve day. Thanks to Paul Mizelle, who recommended an excellent transportation company. The vehicle was nicer in real life. it was beyond our expectation. The car is in excellent shape/condition as describe in the website but seeing it brings a lot of joy and appreciation to Mercedes of Loveland. I want to shout out to Pau Mizelle and Alex Clark. they made the buying experience seems so smooth. I get what I want with good price and excellent services. I would recommend this anyone wants to buy vehicle online. Check out Mercedes of Loveland first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Pre owned GLE 350 4 matic

Friendly staff and not vulchers sales personal like other car dealers. Great deal and low miles on GLE 350 4 Matic in excellent condition. Bill Holloway very knowledgeable about Mercedes and a great sales person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Loved the experience we had at this dealership. Everyone...

Loved the experience we had at this dealership. Everyone was helpful, from the front desk receptionist to the salesman to the finance manager and employees who were not even involved in the transaction. I would recommend them to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Salesman was relational, facilities were clean and inviting, vehicle selection was great, purchasing was a breeze! I have never been treated so well at a car dealership, great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Mercedes-Benz of Loveland. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again. Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

Great experience all around

Great friendly service from everyone in the building. Great deal on used Mercedes Benz GLA 250 in excellent condition. My salesman Paul and manager Nic helped me out with all of my questions and went over my purchase in full detail. Great Service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent car buying experience

Chase and Sean did an exceptional job explaining the SUVs to ensure we selected the vehicle that best met our needs. Philipe was also great at explaining extended warranty and service options, as well as options to protect our purchase. Overall, a superb car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dave, thank you for your positive review. We're glad to hear that you found Chase and our team here at Mercedes-Benz of Loveland so helpful in the purchase of your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

So happpy!!

Chase and Sean were amazing they were great help and patient and definitely hooked me up with my new Benz! Customer service was great and all the staff was on top of things making sure I was taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent First MB Purchase Experience

Chase was very helpful in our process of deciding if we wanted to purchase our first MB. He walked us through all the amazing features that MB includes in the vehicle that sets it apart from the competition. We are very happy with our purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Patrick, we're glad to hear Chase took such great care of you during the car purchasing process. If you have any additional concerns or questions about your new vehicle, we are always more than happy to assist you. We truly appreciate your business, and hope you enjoy your first Mercedes-Benz. Safe travels!