Reviews
Great customer service
Sean, Nick and Alex show what knowledge, efficiency and professionalism provide to create a great buying experience. They were anxious to please- I will return in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello there, we are so happy to read such a great review about Mercedes-Benz of Loveland! If you ever need anything else from us, please feel free to give us a call or stop by. Take care.
Pleasant, no pressure purchase
We’ve been looking for a new car for almost 2 months. We’d been to Loveland MB twice and experienced the same courteous, knowledgeable and no pressure sales from Sean Grandbois.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We understand it is a big decision where you purchase your vehicle from, and we are so grateful to have been chosen! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Loveland
Sprinter "Adventure Van" Purchase
We have been searching for a 4x4 Van off and on for about 7 years. We were extremely hesitant on other purchases over the years. After talking with the team at Mercedes-Benz of Loveland, we felt extremely comfortable on talking with them and felt like we were not getting pushed into any purchase. We worked with Bill Holloway, Brian Butler, & Alex Clarke. They all made the purchasing of our Dream Van extremely smooth. Bill answered a ton of questions relating to the Sprinter Van and helped us find the van that would work best with our family's desire to explore! We drove 2 1/2 hours from Colorado Springs to Loveland to purchase this van. We passed several different Mercedes-Benz dealerships to arrive at the Sprinter Van Mecca (MB of Loveland). We were highly impressed with the customer service and the knowledge of the MB of Loveland team. Thanks- The Potter Family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Loveland so helpful in the purchase of your new vehicle. Please reach out to us if there is anything else we can do for you. We hope you have a great day.
Bought my wife a glc suv today and was taken great care...
Bought my wife a glc suv today and was taken great care of by Sean my sales rep and Brian the sales manager as well as the used car manager whose name i unfortunately forget. They were fantastic and went the extra mile to Make sure I got the deal I wanted. Highly recommend making the drive from Denver
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Loveland so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!
Buying new car
Excellent buying experience. They always go out of their way for us. We have bought our last 4 cars from here and will be purchasing more. Thank you for your help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we’re happy to hear you had another great experience with us! As one of our valued customers we want to sincerely thank you for your business, and we look forward to your next visit. Take care!
We had a great experience! Everyone was extremely...
We had a great experience! Everyone was extremely friendly and helpful. We Would definitely recommend to anyone and we would definitely return in the future as well.!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Mercedes-Benz of Loveland to have earned it.
Great team to work with!
Ken,Brian and Alex provided exceptional customer service and went the “extra mile” to locate the SUV and options in which my wife and I were most interested. Compared to similar Denver area dealerships, Ken and Brian took the time to make me feel like a valued customer and Alex made the fiscal transaction experience seamless and transparent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Loveland and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Top Tier Experience
Very pleased with our experience at MB of Loveland. We go through cars quite often and we were looking for an easy transaction without all the "fluff". Ken Fries was excellent to deal with; honest, straight forward and no-pressure. Both Nic & Brian (managers) were great to deal with and Alex in finance was fantastic! For what its worth, they definitely earned long term customers from us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words about your experience here at Mercedes-Benz of Loveland. We try every day to satisfy our customers and it’s always nice to know when we succeed.
This is my second Mercedes purchased at MB Loveland, both...
This is my second Mercedes purchased at MB Loveland, both times we have received excellent, professional and courteous service Sean and Nick both provided exceptional Service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!
Easy Fast and Efficient
Awesome team working here it was worth the 10 hour drive to buy my dream car.. AMG C63S COUPE... LOVE IT ...CHASE MADE IT A BREEZE!! THANK YOU CHASE... ALEX IN the finance department great guys .Truly recommend this place
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chase, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care.