Mercedes-Benz of Loveland

Great service and location. Enjoyed the friendly and helpful team. Did not push a deal onto us. Helped obtain the car we wanted with the features we wanted. Will buy from this dealer again.

Mercedes Benz of Loveland to say the least is phenomenal! Am I a repeat customer, absolutely, yes! The following story is true, recent, and without embellishment. I went to the Mercedes Dealership late Tuesday afternoon hoping to get a quick carwash before I was to leave town on early Thursday morning. It should be noted that when you purchase your Mercedes or any car for that matter from these people, your washes are always free! But, there is more! Not only are the washes free, they dry the vehicle for you too and they will vacuum the inside, clean your windows, check then reset the air pressure in the tires, etc. It's a very nice detailing inside and out! The washes and detailing however, are not what this story is about! This story is about the friendships that have been cultured, nurtured, and developed over the time that I have been affiliated with Mercedes Benz of Loveland, CO. What had happened that Tuesday in the dealership is this. Again, what was initially intended to be a quick car wash ended up being a new car purchase for me! It should be noted that the Mercedes Benz that I purchased was not brand new but, it was an almost new, late model year Certified Preowned Mercedes! Upon presentation this automobile could easily pass on as a new one! The conversation transpired like this, I was visiting with my good friend Nick who sold me my first Mercedes and is now one of the Sales Managers, about a recent letter that I received from them about the ease of purchasing a new Mercedes with no money down or out of pocket expense, very low interest rates, Mercedes cash rebates, etc, etc. I was telling Nick that everything in the letter sounded great but I just wasn't in a position yet to entertain a car payment that was more money than my present car payment. As it turned out, Nick told me they had "1" car that I might be interested in. He did warn me ahead of time though that it wasn't my favorite color of which he initially thought was black and it wasn't a brand new Mercedes it was a low mileage certified preowned Mercedes and this particular one had a significant more amount of options on it versus my previous well optioned Mercedes. I did have to submit to Nick that while yes, I did very much appreciate the color black especially on a Mercedes but, I was ready to change to a less demanding paint preference. The paint color in question is Mercedes' "Iridium silver" with a black interior! Needless to say that this is the Color of the car that Nick had for me to look at! As it turns out too, Mercedes is having a Pre-owned special happening now as well as the special on the new cars! To make this long story a little shorter, but the time my conversation was over with Nick (the sales mgr) I was driving home in this new (for me) certified preowned Mercedes Benz! And, because of the current special going on right now, Mercedes is making my first "2" car payments for me and they matched the 2.99% financing that I had on the Mercedes that I traded in on this new Mercedes and they refunded the money from the extended warranty that I had purchased for my trade in. That represents a check for more than "2" thousand dollars! It should be noted as well that my car payments are not going up more than a couple of dollars either! Now, will everyone that visits Mercedes Benz of Loveland, CO be able to pull off a deal like I just did? Maybe? Obviously, everyone has a different situation! What I can say with a very high level and degree of certainty is this, the professionalism showed by all members of this Dealership is second to none! The sales staff and mgt, Nick, Brian, Sean and Alex, Finance Mgr. make getting you into your new Mercedes easy and very uneventful, which for me is as good as it gets! I can go on and on about how well these people know there cars but to know and understand people is the bottom line! Lastly, Your Mercedes will last you for a very long time but your friendships that you are most likely going to make are going to last you forever!

Alex was fantastic to work with. He helped us with the technology of our car and helped us get Mercedes me Connect. He was very professional and very courteous!!! The dealership was friendly and customer friendly -- everyone was pleasant and knowledgeable. Sean was great help also! Thank you!!

I had reviewed the website and had a general idea of what I was interested in looking at. I was provided comparison sheets of the vehicles I had in mind which made it easy to determine which upgrades were important to me. Paul Mizelle is a very knowledgeable, easy going, no pressure salesman.

Paul was great to work with. Very knowledgeable and helpful during this process. I had a great experience at Mercedes, I am very happy with my purchase.

I inquired about a GLS on the website and had a response within 30 minutes,, followed by an email from Alex Bovee (salesman). We talked and set up a date for a test drive. When I got to the dealership, which is 67 miles away, Alex was ready for me. We reviewed the car, talked about my desires, and he suggested a different vehicle - a GLE350. This is a step down from the GLS. We drove one and I ended up buying a 2020 GLE350. It took about 4 weeks to be received from the factory. During that time we talked regularly so that I was kept up to speed on the progress. Everyone I spoke to was more than willing to help, even if it wasn't their job description. I have never felt more welcome at any dealership.

Great service from personnel at MB Loveland, Jason and Sean scheduled my service appointment and Kasey coordinated the pickup and delivery of my vehicle. Kasey ensured everything went smoothly without any issues..

This was a great experience! Chase was highly knowledgable of the vehicle I was looking at and the atmosphere was completely low pressure. This is the best vehicle buying experience I've had and I would completely recommend Chase and the folks at MB of Loveland.

This is the fourth vehicle that I have purchased from this dealership. Seamless experience in purchasing, financing and service. Top notch dealership that I highly recommend.

My husband and I drove from Evergreen CO to Loveland, CO to look at a GLA we saw advertised on their website.. We met with Sean Grandbois, our Sales Rep, Nic Mercer, his Manager, and Alex Clarke in finance. Everyone was extremely professional and really made me glad we had made the 60 plus mile drive to pick up this cute, red GLA.