Reviews
Mercedes Benz of loveland is truly an exceptional...
Mercedes Benz of loveland is truly an exceptional dealership! All the staff was very friendly and knowledgeable. I will recommend them to everyone! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know. We hope you have a great day.
They are very helpful at this dealership. They listened...
They are very helpful at this dealership. They listened to my needs and did not try to up-sale me. Ask for Michael Baker for a great car buying experience. I would recommend this dealership to anyone!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Mercedes-Benz of Loveland to have earned it.
Sean Grandbois Was terrific helping me find the right...
Sean Grandbois Was terrific helping me find the right car. Very professional and I would highly recommend him as well as the other people I met in the store. This is my second vehicle from the dealership and the service department has been terrific over the last seven years as well
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jared, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Mercedes-Benz of Loveland to have earned it.
Wonderful Internet Purchase Experience
First time buying a vehicle over the internet. Sean was very professional and honest in representing the car, the process to purchase and helped arrange shipping from CO to MO. While working with many employees during this process, all were 1st class professionals. I would highly recommend Mercedes of Loveland to anyone interested in purchasing a car. We purchased a Lexus and still received the best buying experience possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bill, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Loveland so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!
Fantastic Deal!!
I went from leasing to buying and it was such a smooth process! My concerns were answered promptly my email/phone beforehand, so I was able to relax when I went into the dealership. I was given an amazing deal on the car of my choice, so thanks Brian, Carlos and Alex!
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cynthia, thank you! We take our reviews seriously and are delighted to hear about your visit. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Mercedes-Benz of Loveland!
Excellent on both the service and sales sides....
Excellent on both the service and sales sides. Extraordinary assistance in selecting the right new car, and always extremely professional and helpful in taking care of your existing car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It really means a lot to us that you took the time to write such a positive review about Mercedes-Benz of Loveland so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.
Great Experience, Great Deal
I Love my new Mercedes!!! I had a really nice experience with two different sales people (Chase & Alex) with a no-pressure experience either time. I test drove the vehicle twice, and got all of my questions answered. The Sales Manager, Brian Butler, was involved the entire time, overseeing my experience and making sure everything went well for me. I really feel like he was there to be MY advocate.....not the other way around. The price I got was FABULOUS! Better than the "Fair Price," I was told to expect from USAA car buying service. I would highly recommend MB of Loveland!
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I went into MB Loveland in Sept of 2019 to custom order a...
I went into MB Loveland in Sept of 2019 to custom order a 2020 AMG G63. When I walked in, I was able to sit down with Chase and order exactly what I wanted. I am young and a woman, so being 100% honest - most times I don’t get the service that I hope for from a dealership. MB Loveland treated me better than any of the 3 other MB dealerships I had been to. The next build date was around March 2020 and Chase ensured that I would be getting that spot and updated me by email every 2 weeks. My car arrived last week during the current COVID-19 situation but they still were able to get it to me as soon as they possibly could. Once it was ready, the paperwork was seamless and I was in and out of there very quickly. If you’re looking to buy a Mercedes, you will not be disappointed in MB Loveland!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
5th year service on my MLB350
Since 1965 I have never experienced the level of excellence received from Mercedes Benz of Loveland. Trent O, Brian P and Austin S are the best General Manager, Service Manager and Service Advisor ever. You will love your experience buying and new or used Mercedes or any brand on the lot. Service, customer service, loaners and buying experience are all superior. Give them a try. Sincerely, SRF
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Loveland and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
They delivered our 2019 Sprinter during a pandemic!
This is an incredible shop. We were able to get a great deal on our 2019 Sprinter and it was delivered by our Sales Person. Thank you Paul and Alex!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new 2019 Sprinter! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!