Reviews
We worked with sales advisor, Robbie Sundquist, who did
We worked with sales advisor, Robbie Sundquist, who did an excellent job demonstrating all of the features on the RDX so that we could understand how to use them as well as their purpose, settings options, and how to turn them off if desired. Robbie was personable, patient, and professional. We would definitely recommend Robbie. As we decided to move forward with the purchase of our AWESOME new car, the experience at Niello continued in a positive way. Jimmy Pizziferro (management) was friendly and personable. Pedro Valverde was attentive and kind, and made the presentation of finance options simple. And Ron Thomas in finance kept the paperwork rolling and was very personable. The entire team at Niello was friendly and ready to answer any question. My husband and I would definitely recommend Niello Acura for anyone looking for a pleasant experience in purchasing a new car. Thank you, Niello.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sheri, Congratulations on your new Acura RDX! We hope you are absolutely loving it so far. We are truly lucky to have amazing people like Robbie on our team here in Roseville and we're glad to hear that he provided you with personable and professional service from start to finish! We will make sure to let Robbie, Jimmy, Pedro, and Ron know that you mentioned them. If any questions come up as you're becoming accustomed to your new RDX, please do not hesitate to reach out!
A truly professional buying experience.
A truly professional buying experience. Chris Basil, Pedro Valverde and Ron Thomas were honest gentlemen, low key and listened to my vehicle needs and payment goals. Great job guys!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
So glad our sales team was able to find you a vehicle that worked for your needs at a price that fit your budget! We will make sure to pass your kind words along to Chris, Pedro, and Ron - they are truly all-stars on our team here in Roseville. Happy driving!
Such great customer service and knowledge of the vehicle.
Such great customer service and knowledge of the vehicle. Brian was super great and knowledgable in answering all of my questions. Everyone helped me out and went above and beyond.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to let us know that our team went above and beyond for you, Nick! It is always such a pleasure to get to read a review like yours. Please let us know if there are any sales, service, or parts need that we can assist you with in the future!
This dealership is one the best dealership to buy a car
This dealership is one the best dealership to buy a car from. The car buying process was made very easy by Artiom and the sales managers which made the whole experience 10x better.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We cannot thank you enough for your review! We know how stressful the car-buying process can be, so we're glad that Artiom and our Sales Managers, like Gary, made the process such a positive one. Please let us know if there is anything we can lend a hand with in the future!
Very smooth purchase johathan martinez was very helpful
Very smooth purchase johathan martinez was very helpful and professional went the extra mile to make me feel like a valued customer great customer service definitely enjoyed the process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jesenia, We're glad to know that Jonathan went the extra mile for you and made the sales process such an enjoyable one! We hope you are enjoying your vehicle and will make sure to pass your kind words along to our team.
I have had only positive experiences at this dealership.
I have had only positive experiences at this dealership. The employees seem to have a great team dynamic and work hard to please their customers and retain them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is what we love to hear! We feel so thankful for the amazing team that we have built here at Niello Acura, so it is always great to read a review like yours. Happy driving!
Lance snodgrass is the kind of sales person more should
Lance snodgrass is the kind of sales person more should be like. Very helpful and I enjoyed dealing with him and the niello Acura dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Isn't Lance amazing? We appreciate you taking the time to acknowledge his helpful service. We are truly lucky to have him on our team here in Roseville. We will make sure that he and the rest of our team see your kind words!
Have bought 3 cars from Niello over the years.
Have bought 3 cars from Niello over the years. Always had a great experience each time. Roy and Brian were professional and accommodating. Never felt pressured. Wil continue to come to and recommend Niello for that level of service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We cannot thank you enough for your continued trust and support! It's amazing to hear that Roy and Brian made your most recent sales experience such a professional and accommodating one. We will make sure they see your review and look forward to working with you again in the future. Happy driving!
Helpful salesman, helpful managers, one manager needs an
Helpful salesman, helpful managers, one manager needs an additive check but overall a good experience for car salesman.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review your recent sales visit to Niello Acura, Julia. We're glad to know that it was an overall positive experience. If you have any lingering concerns please do not hesitate to reach out to me at 916-890-2561. Thank you again, Jimmy Pizziferro, General Manager
Customer service was great!
Customer service was great! Arty was very thorough and patient as he walked through everything with me. Brian was personable and very helpful. The little touches mattered also with the special gifts thrown in. It was a very pleasant experience and we are loving our car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kent, Congratulations on your new Acura! We're thrilled to hear that Artiom, Brian, and the rest of our team worked together to make it such a pleasant and personal experience. We will make sure to pass your kind words along to them. Thank you for choosing Niello Acura!