Niello Acura

(1,017 reviews)
Visit Niello Acura
Sales hours:
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday Closed 8:00am–5:00pm
Tuesday 11:00am–5:00pm 8:00am–5:00pm
Wednesday 11:00am–5:00pm 8:00am–5:00pm
Thursday 11:00am–5:00pm 8:00am–5:00pm
Friday 11:00am–5:00pm 8:00am–5:00pm
Saturday 11:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (916) 945-2638 (916) 945-2638
Used (916) 945-2598 (916) 945-2598
Service (916) 945-2403 (916) 945-2403

Reviews

(1,017 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Niello Acura from DealerRater.

Want to share your experience with this dealership?

Write a review

The experience was smooth and very easy.

The experience was smooth and very easy. I really enjoyed the process and the time the team took to answer my questions to make me feel comfortable about my new purchase. Lance went above and beyond !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to walk us through your recent sales visit! We're glad to know that Lance went above and beyond to make sure your visit went smoothly. It's wonderful to hear that you are loving your new Acura so far. If any questions come up along the way, we're here to help. Happy driving!

Jonathan was great!

Jonathan was great! Made my car shopping very easy! My second time around buying at Acura and I will definitely return if I purchase another car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that you chose to work with our team again for your most recent purchase! We will make sure to let Jonathan know that you mentioned him in your review. If any questions come up or there is anything we can assist you with in the future, please do not hesitate to reach out.

One of the best buying experiences I have had in my 50

One of the best buying experiences I have had in my 50 years of buying cars. Arty was a great sales person to deal with. In fact, the entire team was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This is what we love to hear! We're thrilled to know Artiom made this one of the best sales experiences you've ever had. That is such a high compliment and we will make sure that he sees your kind words. Enjoy your new Acura!

Excellent service from David Lujan and Brian Powers.

Excellent service from David Lujan and Brian Powers. In addition, service personnel are friendly and attentive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to acknowledge Brian and David's great work! We are truly lucky to have them both on our team here in Roseville and will make sure that they see your review. Please let us know if there are any Acura sales, service, or parts needs that we can lend a hand with in the future!

I had a great experience and Brian in sales, Pedro, and

I had a great experience and Brian in sales, Pedro, and Brian in finance did an amazing job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

April, Thank you for taking the time to acknowledge our team's great work in your review. We will make sure that Brian G., Brian W., and Pedro all know that you mentioned them. Happy driving!

No Pressure needs to be highlighted.

No Pressure needs to be highlighted. Artiom answered every question and made the buying process quick and easy. Great Family Vibe!! You guys' Rock!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that Artiom was able to answer all of your questions and kept the sales process so low-pressure, Kosmo! We will make sure that he and the rest of our team see your kind words. If any questions come up as your get used to your new Acura, please do not hesitate to reach out to us!

Everyone I dealt with was courteous, helpful, and

Everyone I dealt with was courteous, helpful, and straight forward. I like the 7 day/700 mile program on the used car I selected. Niello, in a word--Classy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

This is what we love to hear! Thank you for choosing Niello Acura for your recent pre-owned vehicle purchase. We're thrilled to know that you appreciate the 7-day / 700 mile Return Window included in Niello OnePrice program. If any questions come up, our team is here to help!

This is my fourth Acura with Niello Roseville!

This is my fourth Acura with Niello Roseville! I will continue being a loyal customer due to the outstanding customer service received!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are truly lucky to have amazing customers like you! Thank you for your continued trust and support, it means so much to our team here in Roseville. We will make sure to pass your special thanks along to Pedro, Ronald, and Chris. Happy driving!

The service is excellent, I love the model.

The service is excellent, I love the model. I did recently have an issue which I am surprised which brought me in earlier than the expiration of my lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We're happy to hear that you're loving your new Acura. If any other questions or concerns arise, please do not hesitate to get in touch with us.

We had an excellent experience buying our car.

We had an excellent experience buying our car. Our salesman Jonathan Martinez went above and beyond to help us with the sales process and showed us many of the new features on our car. He had a very pleasant demeanor and was wonderful to work with. Unfortunately we did not meet Gary Harmon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Catta, We're thrilled to hear that your recent buying experience was such a positive one. Jonathan is truly an all-star on our team here in Roseville and we're glad to know that he went above and beyond for you! If any questions come up along the way, please do not hesitate to reach out to us!