Reviews
Everyone was really nice, they made me and my boyfriend
Everyone was really nice, they made me and my boyfriend feel very comfortable. They made sure I was approve for my beautiful car that I have now. The customer service was absolutely amazing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Overall, a very good experience.
Overall, a very good experience. Our salesman, Chris, was very helpful and knowledgeable. We had a few blips and had to return to the dealership a few times, but all turned out well in the end and we got the 2024 MDX we wanted. Every employee we dealt with along the line was attentive and made sure all our needs were met.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The entire experience from the appointment call to
The entire experience from the appointment call to getting the keys, was really seamless. We worked with a great team, shout out to Lance in sales, who knows his product and the various managers involved keeping the transaction moving to a smooth close. Thank you Niello Acura Roseville!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dealership wasn’t bad.
Dealership wasn’t bad. Salesman was new and didn’t seem to know everything he needed to do. During the financing not enough was explained to why or who would be the primary and who would be the co borrower
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
I really appreciate how fast the process was!
I really appreciate how fast the process was! Everyone was kind, helpful, and very friendly!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They solve all my question's I felt treated like family.
They solve all my question's I felt treated like family.Great place I recommend it. Everybody there so kind and friendly. My daughter got her dream car. Lance helped us out great job. Thank you !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Made an appointment to purchase a vehicle.
Made an appointment to purchase a vehicle. Confirmed the appointment 1 hour before. Drove over 2 hours, and they sold it out from under us. So disrespectful. I will never recommend a Niello dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are very pleased with the customer service when we
We are very pleased with the customer service when we bought our new MDX from Niello Acura. Chris and Angela did a wonderful job communicating online, then in person when we went in for purchase/pickup. Chris followed up later asking how everything was going and if we had any issues. None. Great dealership, great people and a great car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The customer service was outstanding, Chris was great
The customer service was outstanding, Chris was great always from the start on the phone and throughout the purchase of my RDX. Answered all of my questions made my decisions easy to make my purchase. Highly recommend Niello Acura first class dealer. Leonard Freitas
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Even though it was an extremely busy Sunday at the Acura
Even though it was an extremely busy Sunday at the Acura dealership, Daniel and Brian were very professional and took excellent care of helping us purchase our car within a few hours. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car