Niello Acura

(1,015 reviews)
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Sales hours:
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Sales Service
Monday Closed 8:00am–5:00pm
Tuesday 11:00am–5:00pm 8:00am–5:00pm
Wednesday 11:00am–5:00pm 8:00am–5:00pm
Thursday 11:00am–5:00pm 8:00am–5:00pm
Friday 11:00am–5:00pm 8:00am–5:00pm
Saturday 11:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (916) 945-2638 (916) 945-2638
Used (916) 945-2598 (916) 945-2598
Service (916) 945-2403 (916) 945-2403

Reviews

(1,015 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Niello Acura from DealerRater.

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I’m a first time car buyer and Jonathan made it easy and

I’m a first time car buyer and Jonathan made it easy and answered all questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was very helpful and helped me get the car I

Everyone was very helpful and helped me get the car I wanted for the price I wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They provide great customer service.

They provide great customer service. They were very friendly and professional, which made my experience great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was amazed by the professionalism and great customer

I was amazed by the professionalism and great customer service I received from everyone. The finance person was awesome and I was able to smile throughout the entire process. I’m a happy customer and would definitely recommend this dealership. When it’s time to purchase another vehicle, I will definitely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone at Niello Acura was very kind, diligent, and

Everyone at Niello Acura was very kind, diligent, and professional, and not not make me feel rushed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone who had a part in our purchase was FANTASTIC!

Everyone who had a part in our purchase was FANTASTIC!! David Lujan was phenomenal. Niello Acura goes above and beyond for their buyers. It was such a stress free buying experience. I will be recommending Niello Acura to all of my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service, you can tell they are passionate

Great customer service, you can tell they are passionate about their job. Everyone was friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was very professional and friendly.

Everyone was very professional and friendly. Explained everything as we went along and my buying experience enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The process of buying my new MDX from start to finish was

The process of buying my new MDX from start to finish was exceptional, Robbie's kindness with our family and support was a standout. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Jeff. Always happy to hear about a 5-star purchase process. Your kind words for Robbie will be passed along. Thank you and enjoy your MDX! Jimmy Pizziferro, General Manager

I appreciate their help.

I appreciate their help. My experience with them was very smoothly. Great attention and professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback, Karime! We're always here to help and look forward to seeing you in the future. Thank you, Jimmy Pizziferro, General Manager