Niello Acura

(1,015 reviews)
Visit Niello Acura
Sales hours: 11:00am to 5:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday Closed 8:00am–5:00pm
Tuesday 11:00am–5:00pm 8:00am–5:00pm
Wednesday 11:00am–5:00pm 8:00am–5:00pm
Thursday 11:00am–5:00pm 8:00am–5:00pm
Friday 11:00am–5:00pm 8:00am–5:00pm
Saturday 11:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (916) 945-2638 (916) 945-2638
Used (916) 945-2598 (916) 945-2598
Service (916) 945-2403 (916) 945-2403

Reviews

(1,015 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Niello Acura from DealerRater.

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This is our second time working with David, He is

This is our second time working with David, He is excellent. Very knowledgeable, efficient and easy to work with. We would recommend him to anyone and hope if we get another Acura that we get to work with him again. Have had many terrible experiences at other dealerships, but not at Niello. They are a great place place that is customer forward. Very hard to find things to improve, but we would have liked more snacks and for the process to be more expedited.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

From the first interaction the service was first class.

From the first interaction the service was first class. We traveled 2.5 hours to look at a car they had. As soon as we arrived they had the car ready for a test drive! Never did I feel pressured or like I was just a sale to them. Chris really took the time to go over all the technology in the car. I had lots of follow up contact with them all well. It was great to call and actually ahold of the finance guy when we had question. I would definitely travel back to that area to purchase again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent experience overall.

Excellent experience overall. A friendly environment and an easy car buy. Thank you for the pizza!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly and respectful I appreciate them and the

Very friendly and respectful I appreciate them and the service is very very good I really appreciate them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing, knowledgeable staff!

Amazing, knowledgeable staff! Great dealership and great service! Very courteous and friendly and I’ll definitely go there again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My second Acura MDX purchase from this dealership.

My second Acura MDX purchase from this dealership. Daniel and Gary were amazingly efficient, courteous, and ready to help. Great experience from start to finish. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jonathan Martinez and Brian Bladow are amazing.

Jonathan Martinez and Brian Bladow are amazing. I had the best experience purchasing my Acura RDX. I cannot say enough about how professional, efficient and honest Jonathan Martinez is. Thank you, Jonathan, for your kindness. Nancy Rytter

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing dealership!

Amazing dealership! Chris Knutson, our salesman, was phenomenal! Best test drive with a salesman we've ever been on! He had my daughter perform multiple safety tests! Whole process was seamless! Highly recommend!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The experience was very good dj was very helpful and

The experience was very good dj was very helpful and knowledgeable and he explained everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Overall, a very good experience.

Overall, a very good experience. Overall, a very good experience. Overall, a very good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.