Beverly Hills BMW

(1,318 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
New (866) 885-3193 (866) 885-3193
Used (866) 886-4494 (866) 886-4494
Service (866) 888-7139 (866) 888-7139

Reviews

(1,318 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Beverly Hills BMW from DealerRater.

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They thought about what I might need and get everything

They thought about what I might need and get everything done in advance. That really won my heart.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Anthony, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for leaving us this response!

Car was brought in for the regular service, and it was

Car was brought in for the regular service, and it was all included in free maintenance. Car came nicely washed, and all went smoothy. Everyone was nice and friendly. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you so much for your positive comments about Beverly Hills BMW Service Center! We hope to see you soon!

Neda and her team are amazing!

Neda and her team are amazing! They are committed to excellent customer service and make sure their clients are happy! Been getting my BMWs from Neda for nearly ten years now! She makes the process so easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Melinda, we're happy you found our staff to be so supportive during your experience here at Beverly Hills BMW. We do hope we can be of assistance in the future. Take care!

Great Service by Neda.

Great Service by Neda. Very satisfied and I would recommend her to all my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Danny, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

Overall, great experience from the moment you arrive and

Overall, great experience from the moment you arrive and when you leave. Very impressive interaction with the mechanic via their video technology. Especially enjoy the complimentary car wash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michael, your satisfaction is our top priority. Thank you again for leaving us this response!

Took my car in on September 16th to get the line for the

Took my car in on September 16th to get the line for the coolant replaced since there was a hole in it. Justin was my service technician and throughout the entire process he kept me updated and even finished fixing my car ahead of schedule. My car was there for a total of 10 days and once I got back into my car it felt smoother than before. Thank you Justin I will definitely be taking my car back for you to fix.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Yuri, thank you for your kind review; we are happy to pass along your comments to the team here at Beverly Hills BMW! If you're ever in need of more help, please let us know!

Justin was great as well as service.

Justin was great as well as service. I was very happy with the service. Quick and attentive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Alex, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

I started in the summer of 2024 and my initial service

I started in the summer of 2024 and my initial service rep was not good so I asked for a manager. Mr. Rost came out of his office and listened to my dilemma. He assured me of some things and was a man of his word. EXCELLENT service and follow through on his behalf. Rarely will you find a manager who does this. I highly recommend this service center and thank Gill (my new service advisor) who was appointed by Mr. Rost manager. Thxs again a happy customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I recently had my BMW serviced at the Beverly Hills

I recently had my BMW serviced at the Beverly Hills center, and I wanted to take a moment to share my positive experience. Iqbal took excellent care of my vehicle, handling both the brake pedal change and engine oil service. He was professional, knowledgeable, and ensured that everything was done efficiently and with attention to detail. I was particularly impressed by his clear communication throughout the process, which gave me confidence that my car was in great hands. Overall, the service exceeded my expectations, and I truly appreciate the care and expertise provided by Iqbal and the entire team. I look forward to continuing to bring my car to the center for future services. Thank you once again for the great service, Iqbal!:)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really appreciate your positive review! We do hope we can be of assistance in the future. Take care!

Always great customer Service!

Always great customer Service!! Kik my advisor did a great job helping me out.i!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really appreciate your positive review! We do hope we can be of assistance in the future. Take care!