Beverly Hills BMW

(1,318 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
New (866) 885-3193 (866) 885-3193
Used (866) 886-4494 (866) 886-4494
Service (866) 888-7139 (866) 888-7139

Reviews

(1,318 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Beverly Hills BMW from DealerRater.

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The service is always amazing and my service advisor,

The service is always amazing and my service advisor, Sarkis, always goes beyond expectations to provide the best service for me and communicate with me about every step

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jennifer, thank you for sharing your positive experience! Thank you, and have a fantastic day!

1st class organization.

1st class organization. Great cars and service. Even better people! Leased my 2nd BMW from them and the cars, dealership and service just keep improving!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you so much for your high rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Neda is the best.

Neda is the best. Great team and a great experience, as always. 20+ years and countless deals!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Kiki is the best!

Kiki is the best! Super attentive and communicative in getting my car serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Roger, we really appreciate your positive review! We hope to see you soon!

Excellent and quick service.

Excellent and quick service. Saleh was very professional, helpful, and friendly. Will be recommending my friends to this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

My service advisor Gary is amazing.

My service advisor Gary is amazing. He always keeps good communication, and takes good care of my vehicle. I have been coming here for a few years, and I wouldn?t go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

Variable options to buy, a plenty number of available

Variable options to buy, a plenty number of available vehicles with different options, fast buying process, and active feedback on resolving issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Sungkyun, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

We are repeat customers of Neda, we have probably bought

We are repeat customers of Neda, we have probably bought at least eight cars from her over the past 10 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bruce, it's experiences like yours that really keep us motivated! Thank you so much again for your feedback! We hope you have a great day!

I had service for break job 10/19/24 10:00 am I?

I had service for break job 10/19/24 10:00 am I?m satisfied for everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sung, we are glad we could help! We hope to see you soon!

Very rude service techs.

Very rude service techs. Gary is one of the most unprofessional people Ive ever had to encounter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Matthew, thank you for taking the time to share your feedback. We’re truly sorry to hear that we didn’t meet your expectations during your recent visit. Please know that we're committed to making things right. When you have an opportunity, please reach out to us at (323) 900-0023 so we can try to restore your confidence in our business. We value your business and hope to have the opportunity to better serve you in the future. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.