Beverly Hills BMW

(1,318 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
New (866) 885-3193 (866) 885-3193
Used (866) 886-4494 (866) 886-4494
Service (866) 888-7139 (866) 888-7139

Reviews

(1,318 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Beverly Hills BMW from DealerRater.

Want to share your experience with this dealership?

Write a review

Overall, my experience was exceptional!

Overall, my experience was exceptional!! My service representative was very attentive to my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Gary welcomed me even without an appointment and provided

Gary welcomed me even without an appointment and provided quick efficient and personalized service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Neda was the best sales person we’ve ever had to deal

Neda was the best sales person we’ve ever had to deal with. She made the whole process very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Arnie, thank you for taking the time to leave a review for us at Beverly Hills BMW. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

My service representative is the best!

My service representative is the best! Always accommodating & takes good care of me & my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we are so pleased you enjoyed your visit to Beverly Hills BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

Great service clear explanation good vibes.

Great service clear explanation good vibes. Especially the advisor Saleh is very kind and nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

Neda and Erica were professional and knowledgeable about

Neda and Erica were professional and knowledgeable about their business. They seemed to be concerned that I get the right deal and car for me...thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

Only complaint is process takes toooooo xxxx long.

Only complaint is process takes toooooo xxxx long. Purchase process must be shortened!!! Spent a great deal of time waiting, waiting, waiting!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Wael was very nice and provided professional help for me.

Wael was very nice and provided professional help for me. It was a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Neda is the best, not only is she on top of everything I

Neda is the best, not only is she on top of everything I needed for my car purchasing experience she is accommodating, professional and makes you want to come back. The dealership is the most competitive in California and will work to ensure that you leave feeling like it would be impossible to get a better deal anywhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

I have leased several BMWs from Neda.

I have leased several BMWs from Neda. It’s always a pleasure to work with her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We sincerely thank you for the positive review, and look forward to seeing you again soon!