Reviews
It was easy to schedule appointment.
It was easy to schedule appointment. Agent waiting to process car. Finished in just 2 hours with yearly maintenance review. Car washed and ready to go.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Alan Yadegar is my advisor.
Alan Yadegar is my advisor. My windshield was cracked by the rock, he was very helpful for me by submitting all documents to my insurance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Had a ticking noise in my front suspension, had it taken
Had a ticking noise in my front suspension, had it taken care of by Beverly Hills BMW and got the issues all sorted out. Great service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sean, thank you for taking the time to leave a review for us at Beverly Hills BMW. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Went to get my windshield replaced and my wheels fixed.
Went to get my windshield replaced and my wheels fixed. It was fast and I loved the service guy Alan. I will deonfintely come back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
It was a very pleasant experience.
It was a very pleasant experience. My salesperson Ashkan was very personable and the whole transaction was speedy. I really liked the salesperson.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We're so glad you had a positive experience, but we’d love to learn more about how we can make it a 5-star experience next time. Your feedback is important to us! Please reach out to us directly—we’re always looking for ways to improve.
Absolutely satisfied with the service!
Absolutely satisfied with the service! The dealership made the entire process smooth and stress-free. Loving my new BMW X5 M50i?highly recommend them!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Woong, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Multiple visits to fix same issue while the dealer tends
Multiple visits to fix same issue while the dealer tends to continue to create new problems by not fixing in the first place . Never been to a dealer who seemed to not know what the cars issues are until warranty expires and then they are enlightened
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, I always get my car serviced here.
Great service, I always get my car serviced here. When needed, they offer transportation back to my home. If needed I will most likely purchase my next vehicle here .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, thank you for sharing your positive experience! Until the next time we meet, take care!
Sarkis was thorough and efficient as always.
Sarkis was thorough and efficient as always. The best service in Los Angeles. He got the car done on time and also cleaned the car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Owning a vintage BMW?
Owning a vintage BMW?mine is a 1998 328i with the classic E36 engine?is a joy, but it can be tricky finding mechanics who understand and appreciate the craftsmanship of these older models. Thankfully, BMW of Beverly Hills Service Department absolutely does. Even though now that it's out of warranty I try and take my car to an independent mechanic in Los Angeles that I really trust, there are times when a repair is beyond the scope of that independent shop. That?s when my guy Mike tells me, ?Nanci, this is a job for BMW.? And he?s right?because BMW of Beverly Hills steps up every single time. Their service department is top-notch. The atmosphere is elegant and welcoming, but what really blows me away is how they treat me and my car. Despite all the gleaming six-figure vehicles rolling through their bays, they show just as much care and respect for my 1998 3-series as they do for a brand-new M8. They make me feel like royalty every time I?m there. The mechanics are experienced, professional, and they clearly love these cars. You can tell they admire older models like mine, which is increasingly rare in the dealership world. One major repair they did for me was an oil gasket replacement?a big job. A few months later, when I noticed the issue had returned, I brought it back and they re-did the repair completely, no questions asked, under warranty. That level of accountability and pride in their work is everything. Beyond the technical excellence, it?s just a pleasant place to be. I usually bring my Black Labrador Retriever, Henry, and the staff couldn?t be sweeter. They offer him water and treats?and honestly, they spoil both of us. The waiting room is clean, well-stocked with water, coffee, snacks, and a genuinely warm vibe. Yes, their prices are dealership-level, but in return, you?re getting world-class service from people who respect your time, your car, and your loyalty to the brand. I wouldn?t hesitate to recommend BMW of Beverly Hills to anyone?especially vintage BMW owners who want to be treated like their car still matters. Because here, it does.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!