Beverly Hills BMW

My wife and I purchased a pre-owned 2022 BMW 440i and we had probably thee best purchase experience ever. From our arrival, we were greeted by friendly staff who checked us in. Our salesman, Wael Azzam, promptly greeted us shortly afterwards and was so professional, patient, courteous and attentive. We knew which pre-owned car we wanted from a previous online inquiry I made on their website & texts so Wael quickly allowed us to test drive and view the car in person. Not only was the pricing fair, the car was impeccable with low miles so my wife fell in love. The finance and contract signing process was swift and efficient and without pressure thanks to the finance rep, Alex. The dealership didn?t try to upsell us with add-ons we didn?t want and the finance rate negotiated was a competitive one. Our document signing process was also transparent and clear thanks to our signing rep, Diamond, who took her time in answering any/all questions and explained every important contract clause. She was funny, professional and so sweet! Upon receiving our keys, our car was beautifully detailed, cleaned and was presented with a large red bow on the hood which made us feel so appreciated and special and made our experience that much more memorable. I wish more dealerships did that for their customers. Lastly, Wael demonstrated all the car?s functions and provided us with a tutorial on how to use every aspect of the car. Considering it was closing time, he didn?t rush through the process and made sure he covered every detail and answered all our questions. He even took the time to pre-install important safety features for us. Overall, we were extremely satisfied with the product, pricing, experience and service and highly recommend this dealership and staff to anyone in the market! We will definitely be a repeat customer! P.S.- an honorable mention to the Sales Manager, Milton, as well as he greeted me as I was getting a coffee. Very nice and friendly.

Professional staff, listened to customers needs, no hassling, negotiations easy, timely manner, quick and painless

I recently took my 2017 M3 to BMW Beverly Hills for a last-minute oil change and spark plug replacement, and I couldn?t have been happier with the experience. Justin, my service advisor, was fantastic?prompt, responsive, and incredibly attentive. He made sure everything was handled smoothly and quickly, with clear communication throughout. Great service like this is rare, and I?ll definitely be returning thanks to Justin?s professionalism and commitment to quality. Highly recommend!

I recently purchased a BMW X5 PHEV, and I couldn't be happier with the outstanding service I received from Jory Barnes. From the moment I stepped into the dealership, Jory was attentive and friendly, making the entire experience enjoyable and stress-free. He took the time to understand what I was looking for, answered all my questions with great knowledge, and ensured I felt comfortable and informed throughout the process. His professionalism and genuine enthusiasm made it a truly positive experience. If you're in the market for a BMW, I highly recommend working with Jory—he’ll make sure you drive away as happy as I did!

Outstanding service. Provided feedback on an ongoing basis. Provided a video with details of work being performed.

1st class organization. Great cars and service. Even better people! Leased my 2nd BMW from them and the cars, dealership and service just keep improving!

Neda is the best. Great team and a great experience, as always. 20+ years and countless deals!

The service is always amazing and my service advisor, Sarkis, always goes beyond expectations to provide the best service for me and communicate with me about every step

Kiki is the best! Super attentive and communicative in getting my car serviced.

Excellent and quick service. Saleh was very professional, helpful, and friendly. Will be recommending my friends to this dealership.