Beverly Hills BMW

I recently took my car to the BMW service center, and the experience was smooth and hassle-free. The process for getting my car repaired was easy, and I appreciated that they didn?t try to upsell me or push any services I didn?t feel were necessary. Overall, it felt like a straightforward and honest experience.

The location is excellent, and the staff are friendly and accommodating. Their welcoming nature and prompt service really enhance the experience.

Efficient and excellent service Special Mario and Kiki team. Always has wonderful experience with them

The paperwork needs to be ready when you arrive at the dealer. I was there from 1030 am to 210 pm. Way too long because credit checks and all had not been started.

Friendly staff, thanks for the complimentary car wash and service! I do wish the timing was shared prior to my experience. Purchasing my car took a long time that I was not aware

We always receive EXCELLENT SERVICE at Beverly Hills BMW from MIKE KIM!! Mike Kim is honest and tells you exactly what repairs and services that your car needs and requires. Then, Mike Kim efficiently delivers the best quality service that your car will receive in an absolutely timely manner. We give the highest recommendation to BEVERLY HILLS BMW and to our SERVICEMAN MIKE KIM!!!!!!!!!!

Great service auto great customer service car runs better at first a little rough but after a minute had more power than before ?.

Super. If the rest of the world were run like this life would be grand. It was an eye-opening experience.

Overall everything was very easy, in timely manner. But only one thing was not taken care of, the reminder signal for maintenance due is still on. When I called asking if it can be removed remotely, the answer was no, so I have to come back to take it off. And this is not very comfortable foe me, timewise. I have to come back either during my lunch or after work.

Avoid! Sales team misrepresents the final price of the car during the negotiations and then refuses to remedy the situation (let alone apologize) afterwards. Specifically, beware of the title and registration fees being significantly and inaccurately lower ($100+) during negotiation with the sales team vs. after you sign the contract and deal with a title/registration lady, who in a couple of clicks tells you the actual, higher amount. The lady is aware, admits, and is as frustrated as you are (the buyer) that the sales team gives misleadingly low estimates. Meanwhile, both the sales rep and the sales team manager refuse to resolve this predatory practice.