Mile High Honda

I've bought used car for the last 20 years. This location is by far the worst experience at a dealership I've ha in my life. Unprofessional management and non trustworthy finance dept.

I have changed timing belt in your shop and within one month it broke in spite of doing free they were asking 8000$to fix it which was not possible to afford again for my Honda piolet which had only 1100mileage then they offer me 8250$ trade in value and said we will help you in buying another car and I agreed for that but they did not helped me and did not reduce the price of the car, I was helpless and I had to buy another car (which actually I didn’t want) due to my financial condition.so I was trapped from both side neither they give good trade value (which they should have given because my car was running nicely but they spoiled it) nor they reduce the price of the car which I bought from them again. At least I was expecting to reduce 2000$ in this car. I have purchased three cars from your dealership.I never expected this I had spent around 4000$ in doing maintenance recently in my Honda Pilot at your shop. They said belt was broken due to other reason so we can not fix it free. This is not acceptable at all and this is not a fair deal with the customer I went to other shop and discussed this problem everyone told me mile high Honda should fix it. I hope you will think again and help me in returning at least 2000$ . I had no intention to buy another car for atleast 3 years and that’s why I was maintaining properly at your dealership as advised by service representative. Really I go through mental torture after this unexpected loss. I hope you will look into the matter and help me.

I love my dealership. It is very clean and very welcoming. The people who work here are exceptional. They are very experienced and upbeat professionals.

The dealer did many minor adjustments to my CRV and I'm extremely impressed with the Service advisors that Mile High Honda has.I would recommend this company to everyone

Albert Cohen was very helpful and Brian Ortiz was very explanatory with financial aspects as well. I really appreciate them and would do business with them again.

Excellent and timely check-in and service. I wish everyone had been wearing a mask however. The young woman helping me was polite and efficient. She even complimented my hair

Took car in on Monday. Didn’t get back till Friday……..air conditioner recharge (for 2nd time) and oil change. Told car would be done Weds however when called to let them know I was on way to get car I was told not done AND the people working on my car had the day off. Call Friday am not ready so I called again to find out has been ready. No one know ms what going on? Whole experience frustrating! My air conditioner still not working correctly imo. They left my dash apart on previous visit and acted like doing me a favor fixing THEIR mistake. Air conditioner situation for months I’m told now : “Monitor the air” ok….for how long? When do we reply parts? It’s warranty is good still to replace parts? I’m looking to see about going to diff Honda place next time. So not happy!!

Terrible service department! Replaced breaks. 10 months later & 6,000 miles, break pad & caliper fell off!

Every one went above and beyond to make this an excellent experience. From our amazing salesman to the finance people. They treated us with respect, answered our questions, and gave us time to make a decision about what was best for us.

Audbrey was fantastic. She answered all my questions and showed great customer service. The service was fast especially with the number of items that were accomplished.