Reviews
Good reliable service!
Good reliable service! Knowledgeable service managers like Rey Que are dependable and trustworthy! And i depend on him!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Rey here at Sterling McCall Toyota! We are always more than happy to assist you if anything else comes up. Take care!
Under construction currently but still taking care of
Under construction currently but still taking care of customers in the service department. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service manager is knowledgeable and friendly.
Service manager is knowledgeable and friendly. Only thing is that it took 3hrs for a routine oil change with reservation. Won?t be there on a Monday.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us. I’m very sorry to hear that your visit didn’t meet expectations, and I’d appreciate the opportunity to speak with you directly to make things right. When you have a moment, please reach out to me by email so we can discuss how we can improve your experience. Sincerely, Keegan Savell General Manager Ksavell@sterlingmccalltoyota.com
They didn’t reset my sensor , so still shows I need
They didn’t reset my sensor , so still shows I need maintenance. Left dirty rag inside car and oil smudges inside on seats.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. I’m very sorry to hear that your visit didn’t meet expectations, and I’d appreciate the opportunity to speak with you directly to make things right. When you have a moment, please reach out to me by email so we can discuss how we can improve your experience. Sincerely, Keegan Savell Service Manager ksavell@sterlingmccalltoyota.com
Hannah made our experience smooth and wonderful!
Hannah made our experience smooth and wonderful! Thank you Hannah for taking care of us and our car. We will definitely use Hannah going forward for any service needs!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Tiffany, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota. We are always more than happy to assist you if anything else comes up. Take care!
Hannah made our experience smooth and wonderful!
Hannah made our experience smooth and wonderful! Thank you Hannah for taking care of us and our car. We will definitely use Hannah going forward for any service needs!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota. We hope you have a great day!
Excellent customer service, from the salesman Diego and
Excellent customer service, from the salesman Diego and the Finance department, they attended to all my requests and answered my questions in the best way.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Annabella, we're happy you found Diego to be so supportive during your experience here at Sterling McCall Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The wait period was one hour and a half.
The wait period was one hour and a half. The facility was clean. Serigo greeted me and answers my questions concerning the purchase of my tires.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Janise, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent sales consultant.
Excellent sales consultant. He knew the inventory, differences in models and trims, helpful in explaining the options, and the pros and cons. He was very friendly and easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Steven, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service department is thorough and efficient.
Service department is thorough and efficient. Lounge area is very comfortable to wait. Agents are friendly and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Steven, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!