Reviews
Services was great.
Services was great. Tech was very knowledgeable about the issue. She explained the issue and gave a resolution.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Thank you Brayan for your excellent service.
Thank you Brayan for your excellent service. I needed the work to be done for me before a appointment that I had that day, and he helped me so I didn't miss my appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff Brayan to be so supportive during your experience here at Sterling McCall Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!
Dealership was being remodeled.
Dealership was being remodeled. The waiting area was nice and clean. Everyone was very nice. The wait time was 45 minutes which was good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave a review for us at Sterling McCall Toyota. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!
I always bring both my Toyotas for service here because
I always bring both my Toyotas for service here because of the courteous and outstanding customer service I always get. The employees are personable and explain everything in detail.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Dealership is being remodeled.
Dealership is being remodeled. Service time was 45 minutes which was good considering. Service rep was very nice and let me know what was going on with my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Charlene, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Thanks Hannah for getting me back on the road.
Thanks Hannah for getting me back on the road. You consistently ensure that I receive great service.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Bill, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
Had appointment for oil change at 720am.
Had appointment for oil change at 720am. I was 15 min early. Took 2 hours 40 min till I got my keys back. I specifically wanted synthetic oil and stated so to service rep. Conventional oil was used. I don't want the dinosaur residue. There is a youtube Conventional vs synthetic after 100k. The difference is huge. I will likely go somewhere else next time.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Pay Attention, My name is Art Whatley and I am the Service Director and Sterling McCall Toyota. I apologize for this situation. I have tried to locate your information in our database so that I could contact you but am unable to locate it with the name you responded with. Could you please contact me so we can discuss further? I would appreciate hearing from you. 713-270-3924 is my direct line. Regards, Art Whatley Service Director
SM Toyota is an outstanding dealership.
SM Toyota is an outstanding dealership. I have been with them for over 20 years and I don’t have one complaint. At my recent service visit my service advisor Jean Zelaya was truly exceptional in explaining, following through and keeping his word relating to the services being provided on my Toyota Rav 4. Jean has the personal touch of a great service advisor. Debbie
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Debbie, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Keep it up the good work.
Keep it up the good work. That’s why I like it Toyota dealers. Nice job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
It was very good a smooth and a quick process I am
It was very good a smooth and a quick process I am excited to recieve my car tomorrow
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.