Reviews
Steven Thomas was our Sales Consultant at Sterling McCall
Steven Thomas was our Sales Consultant at Sterling McCall Toyota in Houston Tx. He was a pleasure to work with. Answered all our questions was extremely helpful with the pros and cons of the cars, I had in mind. He kept me focused on my budget every car I looked at. He kept me in check. I was thankful for that. He was very professional yet personable too. Highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sarah, thank you for your kind review; we are happy to pass along your comments to Steven Thomas and the team here at Sterling McCall Toyota! Thanks for the recommendation, and have an amazing day!
Contact well to customer.
Contact well to customer. Explain clearly some problems. Complete fast my car. Very good service.👍
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Steven Thomas was our Sales Consultant at Sterling McCall
Steven Thomas was our Sales Consultant at Sterling McCall Toyota in Houston Tx. He was a pleasure to work with. Answered all our questions was extremely helpful with the pros and cons of the cars, I had in mind. He kept me focused on my budget every car I looked at. He kept me in check. I was thankful for that. He was very professional yet personable too. Highly recommend
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Sleylanie, we're happy you found our staff Steven Thomas to be so supportive during your experience here at Sterling McCall Toyota. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Very friendly and professional.
Very friendly and professional. Was able to get a deal even with my not so good credit
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Unprofessional service it was merely an oil change but
Unprofessional service it was merely an oil change but cost me an engine almost Please take care your customers
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello Lawyer1962, My name is Art Whatley and I am the Service Director and Sterling McCall Toyota. I apologize for this situation. I have tried to locate your information in our database so that I could contact you but am unable to locate it with the name you responded with. Could you please contact me so we can discuss further? I would appreciate hearing from you. 713-270-3924 is my direct line. Regards, Art Whatley Service Director
Buen servicio no mienten con los intereses al tiempo de
Buen servicio no mienten con los intereses al tiempo de firmar el financiero trata de ayudarte a obtener lo mejor le doy un 💯
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hola, ¡nos alegra mucho haberle brindado una experiencia positiva! Si tiene alguna pregunta, llámenos. ¡Siempre estaremos encantados de ayudarle!
Excelente trabajo y profesionalidad de todos los
Excelente trabajo y profesionalidad de todos los trabajadores buena calidad en el servicio prestado y atención al cliente
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hola, nos alegra mucho haberle brindado una experiencia tan positiva. No dude en contactarnos si hay algo más que podamos hacer por usted.
Friendly and professional good people in this space
Friendly and professional good people in this space It was a pleasure to be at this place
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Overall very good.
Overall very good. However, initial waiting time is a little bit long ~30 min compared with appointment.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My service advisor Pedro Villafranco was so nice and
My service advisor Pedro Villafranco was so nice and explaining to me what my car needed service on I was pleased on the job they did on my car thank you Toyota guys
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about Pedro Villafranco. We are always more than happy to assist you if anything else comes up. Take care!