Reviews
Dealer was willing to negotiate a fair price for the
Dealer was willing to negotiate a fair price for the vehicle I purchased, agreeing to meet the final offer I proffered on the car. We concluded the deal over v the phone in one day, arranged financing, and v picked the new car up two days later. Friendly customer service and attention to detail as required by me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Carnes, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
I really appreciate This dealership I was treated with
I really appreciate This dealership I was treated with just respect, and love I was helped in so many way, I would gladly love to go back in late late future and I would recommend this dealership to so many of my first and family
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
As always, they provide good car service, excellent
As always, they provide good car service, excellent customer service and nice waiting area as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Received excellent attention and got a good deal on my
Received excellent attention and got a good deal on my new Toyota Crown. I would definitely recommend this dealer to family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
Tire losing air dealer found nils and didn?
Tire losing air dealer found nils and didn?t patch it And back tire still low on air unsafe driving like that I bought 2 trucks there from 2016 never had a problem
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Dear Guy, My name is Art Whatley and I am the Service Director and Sterling McCall Toyota. I apologize for this situation. I have tried to locate your information in our database so that I could contact you but am unable to locate it with the name you responded with. Could you please contact me so we can discuss further? I would appreciate hearing from you. 713-270-3924 is my direct line. Regards, Art Whatley Service Director
Excellent service every time, and all the staff are very
Excellent service every time, and all the staff are very helpful and knowledgeable. Nilson took care of my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Although having received so many correspondence from my
Although having received so many correspondence from my dealer, but the customers were not informed about the remodeling, although business going on aa usual. But not knowing about the big project , I got suddenly confused.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Safi, thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. General Manager cchiv@group1auto.com
Even though I did not purchase my car from this
Even though I did not purchase my car from this dealership, it is the closest to where I live therefore I brought it in for my first maintenance check. I was able to make an appointment with ease and it only took an hour of my time. The dealership kept me updated on the progress throughout the entire time my only disappointment was that I never met Jose which was my advisor. He was not there when I ride for my appointment and all he did was send me a text message that my car was ready, he did not bother to show his face so I can thank him. I still give the dealership five stars because at the end of the day they did exactly what I needed them to do and there was no problems during the visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Hope, we appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out to our General Manager at solszewski@advantagecars.com so we can work toward a resolution.
It’s good to have you guys service I’m so happy and
It’s good to have you guys service I’m so happy and satisfy for that
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great website, professional buying my car, professional
Great website, professional buying my car, professional and accurate repairs and maintenance through many, many years of on my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!