Audi Arrowhead

(985 reviews)
Visit Audi Arrowhead
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 10:00am–6:00pm
New (866) 710-0892 (866) 710-0892
Used (888) 309-5803 (888) 309-5803
Service (877) 258-2232 (877) 258-2232

Reviews

(985 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Arrowhead from DealerRater.

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Audi of Arrowhead

Brandon was great to work with. He is knowledgeable and professional. He patiently took us for two test drives with no pressure. He listened to our concerns and explained every aspect of the car and buying process. We ended up buying an absolutely beautiful Q7 suv. The dealership even put a bow on our new car for when we picked it up! Brandon has also been available for followup calls to help with some of the more challenging aspects of the electronics.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Audi service

Exceptional service and extremely friendly staff. The staff is very helpful and go out of their way to ensure customer satisfaction

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

I bought my car 2.

I bought my car 2.5 weeks ago, paid for the protective film but have not heard from the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (602) 399-7002 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

One of the best car buying experiences I’ve ever had!

One of the best car buying experiences I’ve ever had! Wyatt was extremely helpful in achieving my goal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Thank you for the help great job.

Thank you for the help great job. Good experience good help. Have a great day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Chad, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Excellent Experience

Excellent experience. Work done in a timely manner, and Joseph (my Service Advisor) was SUPER!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Bill, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Car fluid flash

Do not trust quotes made what you signed, when you come back to pick your car advisers can tell you that he made wrong quotes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ekrem, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (602) 399-7002 -- we hope to hear from you soon.

All who helped were very helpful and professional.

All who helped were very helpful and professional. Keep us in the loop thru out the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

Our salesman Wyatt was outstanding.

Our salesman Wyatt was outstanding. Answered all our questions. Stayed in touch with us throughout our sale

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are pleased to hear you had such a positive experience with us, Margejan! If you ever need help, just give us a call. Happy motoring!

Audi Arrowhead

I have purchased 2 cars from this dealership. They have done an excellent job even though I live 150 miles away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are pleased to hear you had such a positive experience with us, Alan! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!