Audi Arrowhead

(985 reviews)
Visit Audi Arrowhead
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 10:00am–6:00pm
New (866) 710-0892 (866) 710-0892
Used (888) 309-5803 (888) 309-5803
Service (877) 258-2232 (877) 258-2232

Reviews

(985 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Arrowhead from DealerRater.

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We purchased our Corolla during the major shutdown to the

We purchased our Corolla during the major shutdown to the financial system that dealers use nationwide. Our salesman Luis and the finance manager Michael went above and beyond to make our purchase pleasant. We would buy another vehicle from Arrowhead Audi again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

I can't really say I would ever recommend doing business

I can't really say I would ever recommend doing business with Audi of Arrowhead. If you were buying an $80,000 Audi they might be a good for a dealer but if you're buying a used car you just are not really treated very well at this dealership if you buy a extended warranty please make sure it's not quality protect this is a terrible warranty company it is the Shady Fly by Night, will not pay will not give you any information, will not contact you, there's no communication insurance company that your parents warned you about. When you go to the dealer and talk to the service people (Brandon) and ask for help with the warranty company they make the initial call and then tell you it's your problem too bad so sad. So if you were planning on buying a car for your own sake and sanity please go someplace else other than the initial buying experience I've had nothing but trouble with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (602) 399-7002 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

I can't really say I would ever recommend doing business

I can't really say I would ever recommend doing business with Audi of Arrowhead. If you were buying an $80,000 Audi they might be a good for a dealer but if you're buying a used car you just are not really treated very well at this dealership if you buy a extended warranty please make sure it's not quality protect this is a terrible warranty company it is the Shady Fly by Night, will not pay will not give you any information, will not contact you, there's no communication insurance company that your parents warned you about. When you go to the dealer and talk to the service people (Brandon) and ask for help with the warranty company they make the initial call and then tell you it's your problem too bad so sad. So if you were planning on buying a car for your own sake and sanity please go someplace else other than the initial buying experience I've had nothing but trouble with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (602) 399-7002 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Consumer response

I contacted the general manager from Audi of Arrowhead and we're working to try to solve this issue

I was given courteous help and professional service from

I was given courteous help and professional service from when I checked in to when the service was complete

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

Brandon is AMAZING helped us get the car we wanted and

Brandon is AMAZING helped us get the car we wanted and gave us 100% of his attention Brandon is very professional at his job communicating with us threw everything wish i can give it a 10 stars **********

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Arrowhead! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dealership was willing to make deal when other

Dealership was willing to make deal when other dealerships around them or in the valley were not. Big emphasis on ensuring the customer got the best deal possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out if there's anything additional we can do for you.

Awesome service, great technicians, Quick and fast

Awesome service, great technicians, Quick and fast service you’ll be in and out fast

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Louis was very kind and patient with us.

Louis was very kind and patient with us. He was very Professional and he answered all of our questions. Mike was very helpful too! We would recommend you visiting this dealership. They made everything very easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Arrowhead. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Came in for a same day oil change.

Came in for a same day oil change. Brandon took care of me and the service appointment was smooth and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Top Notch Service at Audi Arrowhead 👌 go see Service

Top Notch Service at Audi Arrowhead 👌 go see Service Advisor Jospeh and the Factory Certified Technicians, they will take good care of you! Thank you again for your great service! Definitely recommend. ✔️ will be going back for my next service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Audi Arrowhead and we hope to be of service again in the future.