Audi Arrowhead

(985 reviews)
Visit Audi Arrowhead
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 10:00am–6:00pm
New (866) 710-0892 (866) 710-0892
Used (888) 309-5803 (888) 309-5803
Service (877) 258-2232 (877) 258-2232

Reviews

(985 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Arrowhead from DealerRater.

Want to share your experience with this dealership?

Write a review

Always a great experience at Audi Arrowhead.

Always a great experience at Audi Arrowhead. With or without an appointment David gets my car in and out and finds a way to get me to home or work if I can’t wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear you had such a positive experience with us, Veronica! Feel free to stop by if you ever need any more help.

I worked with Maurice and it was a pleasant experience

I worked with Maurice and it was a pleasant experience overall. I came in to look at a used Mercedes E400. The price was right, so only the trade in on my car was in question. They gave me an offer lower than what I wanted, so I wound up leaving the dealership that evening. Both Maurice and the sales manager were pleasant with me, neither trying to push me into a deal. After thinking it over that evening, I decided to go ahead with the purchase. They had my new car cleaned up (even though it was already clean as it was) while I went through the finance process. The finance individual was also pleasant with me and didn't try to push me into any of the products finance offered (I declined all of them). Overall, my purchase experience was easy-going and I would not hesitate purchasing another vehicle from them. The only thing in this process that needs improvement is the time it takes to buy the vehicle. I showed up at 9am and did not leave until about 1:30PM. There certainly can be some streamlining in regulations that would permit car dealerships to be more efficient in car purchase transactions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (602) 399-7002 so we can assist you further.

I have worked with Dave Saisslin many times over the

I have worked with Dave Saisslin many times over the past 5 years. He is always professional, helpful and friendly. The best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

My experience with this dealership was excellent.

My experience with this dealership was excellent. I appreciated their professionalism and honesty throughout the buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

car purchase

might have been my easiest no hassle car purchase. Good price on the vehicle fair price for my trade in. Sales rep Louis made it easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi John, we are delighted to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I had the best experience with the service department at

I had the best experience with the service department at Audi arrowhead! They were forthcoming and informative every step of the way. And when my car wasn’t ready when they thought it was gonna be ready, I was given a loaner to drive, which allowed my family and me to be able to deliver food to the homeless on Thanksgiving! I will never go anywhere else to have my car looked at and if I ever get a new car it’s going to be an Audi and it’s going to be purchased from Audi arrowhead! They provided me peace of mind, and there is no price that can be put on peace of mind!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Arrowhead. We look forward to your next visit! Take care!

The service was incredible!

The service was incredible! Due to the holiday, the time for completion was going to take longer than expected, so we were given a loaner vehicle to do our errands while we waited. Everyone was helpful, kind and personal in interacting with us. A full explanation and discussion of the service was given. We highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Audi Arrowhead and we hope to be of service again in the future.

I had a great experience.

I had a great experience. All the staff I dealt with were professional and courteous. There was a delay waiting for parts but I was kept informed of the status An overall A+ experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk. Safe travels!

David and the techs were professional and took good care

David and the techs were professional and took good care of me and my car! Thanks for a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Our service advisor Guy Hernandez was great help in

Our service advisor Guy Hernandez was great help in getting diagnoses of car and repairs done thru our warranty contract.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found Hernandez to be so supportive during your experience here at Audi Arrowhead. Feel free to stop by if you ever need any more help.