Reviews
Audi arrowhead has super customer service.
Audi arrowhead has super customer service. The service department is the only department I’ve dealt with but I’ve used two advisors and they’ve both been great. I always appreciate discount options and low pressure situations
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Matthew was my service representative and he made my
Matthew was my service representative and he made my visit informative. He is very knowledgeable and explained everything in detail. I appreciated his continued information including video of what was bring performed on my Audi.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Doug, we're happy you found our staff to be so supportive during your experience here at Audi Arrowhead. Don't hesitate to call us if you ever need anything. Be safe on the road!
The sales person, Carlton, the finance manager, the
The sales person, Carlton, the finance manager, the general manager were all very helpful and welcoming. All questions were answered to our satisfaction. A very good experience overall.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Carol, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great and very friendly Team at Audi Arrowhead, when I
Great and very friendly Team at Audi Arrowhead, when I bought my first AUDI in the US.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Matthew did a great job.
Matthew did a great job. He explained things well and offered very good customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jill, thank you for your kind words and this wonderful review! If you need more help, our team is available to talk -- safe travels!
This is my first experience with an Audi dealership and I
This is my first experience with an Audi dealership and I couldn’t be a happier customer. My car battery was nearly dead after I’ve owned my Audi for almost 4.5 years without a battery change. I called around to a couple Audi dealership’s because it seemed daunting to get my battery changed on my European car. While Audi arrowhead did not originally have the best price, Allan in service was able to match the other dealerships price and got me in same day and all fixed up. Very pleased
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Sales manager was condescending car was overpriced and
Sales manager was condescending car was overpriced and after telling me how much effort they put into Reconditioning I found to many issues to list here.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Albert, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (602) 399-7002 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Great experience service advisor very well explained to
Great experience service advisor very well explained to me what needs to be done his very knowledgeable about his work highly recommended to any audi customer 😃😃😃😃😃 keep it up Joseph Quiroz # 3118 Thank you 👍
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John, we're happy you found our staff to be so supportive during your experience here at Audi Arrowhead. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Love my new Plug in Hybrid.
Love my new Plug in Hybrid. Great service by everyone at the dealership. Lacey and Joe were amazing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Elias, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Had a great experience with Dan B.
Had a great experience with Dan B. Highly recommend if you are looking for someone knowledgeable who isn?t high pressure, and follows up to make sure you are satisfied with all aspects of your purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Audi Arrowhead. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!