Reviews
Had a great experience and my advisor and tech kept me in
Had a great experience and my advisor and tech kept me in the loop very good throughout the day
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Kelly, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
I have to say that the General Manager Jared is the best!
I have to say that the General Manager Jared is the best! His customer service is above and beyond!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
I am very pleased with the recent service on my Q3 at
I am very pleased with the recent service on my Q3 at Audi Arrowhead. The service department changed the oil, checked all other fluids, offered to rotate the tires, and wash my car all in the span of time to meet my needs. I live 80 miles from the dealership so that is very important. I will definitely return to Audi Arrowhead for future service needs for my Q3.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
This dealership is a joke.
This dealership is a joke. I purchased an Audi Q5 3 years ago. I scheduled a service appointment (a month out). I showed up for my appointment and was told a loaner was not available. I called and left a message for the service manager - he never returned my call. There are other dealerships that treat their customers better. Stay away from this place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Tristen, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
We enjoyed working with Dan B.
We enjoyed working with Dan B. He was friendly, professional and knowledgeable which made our decision to purchase an Audi an easy one. Everyone else we had contact with was also friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
It was a pleasure working with Dan.
It was a pleasure working with Dan. The transaction went smoothly. I would highly recommend Dan and Arrowhead Audi.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the recommendation, and have an amazing day!
Absolute amazing experience!
Absolute amazing experience!! Josh was exceptional, listened to what I needed in a vehicle and presented me with a vehicle that covered everything! I love my Audi! Thank you Josh!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!
I had called to set up an appointment time to see a
I had called to set up an appointment time to see a vehicle that was put on Facebook Marketplace for sale by an associate. The vehicle I was interested in was ready and waiting for me to look over and test drive upon my arrival.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are deeply disappointed by your experience at Audi Arrowhead. We'd like the opportunity to turn your experience around. Please reach out to us at (602) 399-7002 at your earliest convenience to discuss how we can turn this experience into a positive one.
Had a positive experienmce, well the service was very
Had a positive experienmce, well the service was very good. Would recommentd this delwr to others
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Sam, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!
From the moment we walked in the door and were greeted by
From the moment we walked in the door and were greeted by Dan Baghdasarian, we knew we had come to the right place. Mind you this was the week that all the internet was down for 15K dealerships. With all of that going on, Dan went the extra mile and we were able to purchase my first Audi Q5. As the internet service came back slowly we came back in a few times for some signing of some paperwork, but each time we were greeted with a friendly welcome, and each appointment was on time. I would, and will recommend Audi Arrowhead to anyone looking for a great car, with equally great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Audi Arrowhead. Thanks for the recommendation, and have an amazing day!