#1 Cochran Buick GMC Robinson

(514 reviews)
Visit #1 Cochran Buick GMC Robinson
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (412) 516-2652 (412) 516-2652
Used (412) 516-4006 (412) 516-4006
Service (412) 516-4012 (412) 516-4012

Reviews

(514 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Inspection

I was able to schedule on line. Sometime happened with it and someone called me within minutes and fixed it immediately. I chose to wait, when it seemed like it was going to take a while they offered to shuttle me somewhere so I. Oils eat lunch. Everyone was very courteous

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mike Mamula

I've bought my last 2 GMC Terrain at Cochran in Robinson and dealt with Mike Mamula he is very helpful and easy to talk to he works to make sure you get what you want and does all he can to get you into it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Oil change, tire rotation & pressure test for leak

Everything done professionally & timely We had a possible leak and they worked with us to remedy the situation. They did a pressure test & found no leak.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very Good Dealership

Very responsive personnel. Handled my issue promptly and were very quick to diagnose the problem and correct it. Highly recommend this dealership both for Sales or Service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Customer Service

Always give me good customer service. I like being able to call him directly and he always returns my calls in a timely manner. He also always knows what my car needs and gets me in and out in a timely way. I drop my car off, he takes charge, I get in the van and go to work, come back around lunch (courtesy van again), pick up my car, pay my bill and drive back to work. The van makes it so convenient for me to drop off my car. I don't really have anyone who could drop me off as conveniently and it is a great benefit to be able to get a ride locally to work or to the shopping center and not have to bother anyone for a favor (ride) and not have to sit there and wait for my car. Please don't ever get rid of the van or Don Seaton!!!! The only thing that could be better is if the service was free and you had a breakfast or lunch buffet, LOL! Loyal customer for 17 years!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Donna E Turner

Always pleasant, everyone is friendly. The waitng area is clean and comfortable. Bathrooms are clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We thank you for your kind words. We try our best to make to make our customers' time with us as pleasant as possible. It's our pleasure serving you. We look forward to seeing you again soon.

Top Notch Dealer!

Always great service! My husband has always purchased cars from this dealer. I wanted to purchase my first car in my name. The sales people were helpful and patient while I made my selection and explained everything to me. Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Congratulations on your first solo purchase! We thank you so much for your kind words. It is truly our pleasure helping you finding the right vehicle. We hope that you continue to enjoy your new vehicle.

tonidale

I have used Nate several times over the years with excellent results & advice. More than once he has gone the extra mile to deliver parts in a timely manor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

disappointed

We drove 2 hours solely to see a used Toyota Rav4 we viewed on the website. The SUV had body panels only held on with bolts right thru the center of them. One of the back seats was quite obviously broken and wouldn't sit flat. There were waves down the body panels that weren't bolted down. The right front piece of the bumper was missing altogether. None of this was disclosed in the description and the photos were carefully taken to not point out the damage. When we asked the salesman about the damage, he said they don't fix cosmetic. Very disappointed, won't be going back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We're very sorry to hear of your experience. We would like to look further into this for you. If you could email your contact info to feedback@cochran.com, a member of our Customer Care team will reach out and discuss the vehicle as well as your needs.

Envoy 2006 review

I found the use envoy I wanted to purchase on cars.com from Cochran GMC in Robinson Pittsburgh,PA. I new that as soon as it was put on the lot that it would be sold very quick. I was contacted by Joe there guy in charge of internet sales. I told him I couldn't be there until Monday night since I worked all day Saturday. He told me that it was in for service and would not be detailed yet but I could come up on Monday and see it before it was put on the lot. I did and put a deposit on it on Monday and picked it up on Tuesday. Joe and Steve the salesman I dealt with went out of there way to accommodate me and I was very happy. I had a similar deal with a GMC dealership in Irwin,PA and they sold the envoy before I got there and wouldn't hold it until I got there after work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy to hear that you had a great experience with us. It was our pleasure helping you get the SUV you've been looking for. We hope that you're enjoying your Envoy!