#1 Cochran Buick GMC Robinson

(515 reviews)
Visit #1 Cochran Buick GMC Robinson
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (412) 516-2652 (412) 516-2652
Used (412) 516-4006 (412) 516-4006
Service (412) 516-4012 (412) 516-4012

Reviews

(515 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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ROSEANN DAVIS

Working with Cochran is an impressive experience. I am single and they take all the stress and worry away. They take care of everything and get me exactly what I want. This is my 3rd lease and the staff especially Justin Taylor

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your continued business with us. It is truly our pleasure to serve you.

service

very pleasant experience and Don Seaton was very pleasant and was very helpful. Don is the reason i like getting my service done at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your business and these kind words you shared regarding your experience. We look forward to serving you again.

maintenance on lease

Great service and done within a reasonable time...but I told them about the noise under my car, they said it was a recall, which I did not receive, said it was taken care of, but it started to make the same noise again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your business. We are happy to hear the service was performed at a reasonable time. Your feedback regarding the recall has been forwarded to our service managers. We'd like to look into this further for you and you should receive a call shortly. Thank you for your patience.

Service

My experience was wonderful getting my car inspected and oil changed. Service was quick and waiting was quick as well. Everyone in the service department were very kind and service was great. I received a Christmas card from my salesman which was so kind. Thank you for all that you do to make people feel so comfortable and happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing us to serve your vehicle. We are happy to hear you had a pleasant experience and look forward to serving you again.

GMC Terrain is an excellent vehicle

It went very smoothly. Justin Taylor, the salesperson, was very helpful and answered all our questions. Will definitely return for my next upcoming purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing these kind words. We are happy to hear you enjoy the new Terrain and look forward to serving you again.

Susan

The salesperson, Justin Tayor, was very helpful and answered all our questions throughout the whole transaction. From the test drive, to completing the paperwork, providing the financing, through the pick-up of the Terrain, all went very smooth. We love the vehicle and will definitely consider Cochran for our next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business and for taking the time to share your experience. We are happy to hear it was a pleasant experience and hope you enjoy the new Terrain!

Great service

Very professional. Clean areas, neat and organized. Pleasant employees who offer great customer service. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your business and the kind words you shared regarding your visit. It was our pleasure to serve you.

Great service

Great service. Very professional. Was kept informed through whole process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your business. We are happy to hear it was a pleasant experience and look forward to serving you again.

Mr James Swope

The crew was very efficient and quick...........................................................................................................................................................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your business and for sharing your feedback with us. It is greatly appreciated.

2016 acadia

Everyone at Cochran was great. The process for buying a new car went very well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing our dealership for your new car purchase. We are happy to hear you enjoyed the transparent buying process and look forward to serving you again.