Dennis Sneed Ford

(1,755 reviews)
Visit Dennis Sneed Ford
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (816) 754-2172 (816) 754-2172
Used (866) 774-0046 (866) 774-0046
Service (816) 927-6335 (816) 927-6335

Reviews

(1,755 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dennis Sneed Ford from DealerRater.

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Only one comment. After spending all that money on a...

Only one comment. After spending all that money on a vehicle and the gas tank is empty why not fill it up. A$10.00 gas card is kind of a insult. It cost me that much to get back home. That’s the first time I ever left a dealership without a full tank of gas. I don’t t$30.00 would have made you go broke.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was the 5th vehicle we have purchased from Sneed...

This was the 5th vehicle we have purchased from Sneed Ford. Will not hesitate to go back when its time for the 6th. Baron is always great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the continued business. We appreciate it! Thanks for the review.!

I was only there for a few minutes and talked to service...

I was only there for a few minutes and talked to service about when my oil change was due. My onboard computer was interrogated while we waited in the car. The code revealed that the oil change was not due for another twenty five hundred miles..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Appreciate the positive review sir! - Chad

Great to work with! Friendly staff, and Dave helped me...

Great to work with! Friendly staff, and Dave helped me find a vehicle that met my needs and wants. Would recommend to friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We appreciate your recommendation to friends and family!

Fred was extremely helpful during the buying process. He...

Fred was extremely helpful during the buying process. He told me what I needed to know about the vehicle, worked to get me a good price for my trade in, and worked to keep the financing within my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Happy to hear Fred was able to be really helpful through the car buying experience. Thank you for the review!

Fred and Austin made this purchase easy and fast. They...

Fred and Austin made this purchase easy and fast. They had everything taken care of before we arrived. They even through in a gas gift card.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! Glad that Fred and Austin were able to provide great service.

Don't shop here

I would never buy a vehicle at this dealership. The sales person Fred was nice but, the vehicles are garbage. Additionally, they don't put fuel in the car and apparently can't afford to hire porters. We asked for our car to be washed but, it wasn't. We took it home and found a bid dent in the door that the sales person identified as "minor". I feel as though I was screwed over. After reading the reviews on Yelp, I have buyers remorse. Learn from my mistakes, don't shop here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I got a great deal on a truck. Best buying experience...

I got a great deal on a truck. Best buying experience I’ve ever had. Barbara was great and very knowledgeable. Dennis Snead even threw in a bed liner after deal was made. I will be back next time I need a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Monte, thank you for the review! We can't wait to help you in the future.

Great and friendly service. They immediately helped us,...

Great and friendly service. They immediately helped us, pulled up the car we were interested in, had us take it for a test drive, and moved us along through the purchasing process. They were friendly and welcoming the whole time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that you had a great experience. Thank you for the review!

Always a pleasure to work with Baron Washington as we...

Always a pleasure to work with Baron Washington as we have purchased from him before. No pressure and great customer service. Thank you Baron. David White in finance was fast and efficient. Great job gentlemen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!