Dennis Sneed Ford

(1,755 reviews)
Visit Dennis Sneed Ford
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (816) 754-2172 (816) 754-2172
Used (866) 774-0046 (866) 774-0046
Service (816) 927-6335 (816) 927-6335

Reviews

(1,755 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dennis Sneed Ford from DealerRater.

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Great no hassle dealership. Friendly staff, very...

Great no hassle dealership. Friendly staff, very accommodating. All in all a good experience. Walked in wanting information about a 2021 Mustang and walked out with a 2020. We don't respond well to pressure...obviously were happy with how we were treated. Ended up buying a car. You guys did a great job! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sherri, thank you for the review! We're happy to hear that you were able to find a car you loved with no pressure.

Service was fine but customer feedback needs work. I...

Service was fine but customer feedback needs work. I was fine with the wait but after a while, I wondered about the progress of the work

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. We will take this into consideration for improvement.

Great service and Baron made us feel at home throughout...

Great service and Baron made us feel at home throughout the process. We couldn’t be happier with our purchase. I highly recommend Sneed Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!

The only issue I had with them was I didn’t get a second...

The only issue I had with them was I didn’t get a second spare key for my vehicle I purchased other than that they were friendly and it was pretty quick to purchase a vehicle y

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!

Found the exact vehicle we were looking for, David...

Found the exact vehicle we were looking for, David Campbell handled the sale, Mr. Dennis Sneed made sure we were completely satisfied. Worth the drive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! Glad David Campbell was able to find you a car you loved.

Very professional! No hassle! Accommodating &...

Very professional! No hassle! Accommodating & trust-worthy. Strongly recommend! Walked away with more then just a car...an experience! Thank you Dennis Sneed Ford for making this an exceptional experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! Happy to hear you had an accommodating experience.

A great experience! They showed me what I wanted to see...

A great experience! They showed me what I wanted to see and the purchase process was efficient and easy. No games and no pressure selling.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the reivew! Glad you had a great experience.

Have purchased two vehicles from Dennis Sneed Ford now,...

Have purchased two vehicles from Dennis Sneed Ford now, will go back for future purchases as well. Always have a great selection and keep the website up to date with available inventory. McKenzie was a great salesman to work with, sold me the car I wanted. Not the car she wanted to sell me.I was impressed with her professionalism and the respect she showed me as a customer. Austin in the finance department always goes above and behind to get me the best financing rate he can. Overall great dealership, and good people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love to hear that we have continued to keep your business. Thank you for the review!

Stopped in for an oil change.Busy today but fit us...

Stopped in for an oil change. Busy today but fit us in. Checked with Mr. Campbell in Sales about a truck Very nice young man but inventory did not have one available. By the way we found a Ford truck same day and purchased it! Thanks for trying to help on a search for one

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear the service department was able to get you taken care of. Thank you for the review.

I looked at many places online but Sneed Ford had the car...

I looked at many places online but Sneed Ford had the car I wanted at the price I was looking for. They did a great job sending me pictures of the vehicles, updates, and helping me get financing as well as in and out of the dealership as quick as possible on the day of my purchase (coming from out of state).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We're happy to hear that your experience was quick.