Reviews
I got a great truck. Dealt with a great salesman. The...
I got a great truck. Dealt with a great salesman. The finance department was great also. I would definitely recommend buying a vehicle from this dealership!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review!
Great service and friendly people from the sales staff to...
Great service and friendly people from the sales staff to the finance department to the owner. We would recommend to our friends and family. We love our new truck too
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear that the entire staff gave friendly service. Thank you for the review!
Vehicle was in service to check on a vibration problem....
Vehicle was in service to check on a vibration problem. The only fix was software updates on the engine and trans. where the vibration still exists. I would assume additional tests on the drive train is warranted. Also, I requested a copy of the service paperwork and as of today no paperwork has has been sent.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
My “works” package took almost 2 hours. I was there at my...
My “works” package took almost 2 hours. I was there at my appointment time, was told it would be ten minutes... that ten minutes turned into 40 minutes before they took my car back to get started. I was then there for an hour while they completed the work.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Most pleasant car buying/trading in experience I’ve had...
Most pleasant car buying/trading in experience I’ve had at a dealership. Everyone was very friendly and helpful and it was just a positive atmosphere there. They listened to what I needed and I’m no time I was in my new to me Escape. Very happy and satisfied with the dealership, my salesman and the entire team that had to interact with. Highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! Happy to hear Baron and Dave White gave you the best experience.
Dennis was great to work with on finding my new family...
Dennis was great to work with on finding my new family vehicle. I'm very pleased with service! THANK YOU DENNIS I appreciate it very much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear that Baron was able to get you an Explorer that you love. Thank you for your review.
Fred did a great job helping make sure we could get the...
Fred did a great job helping make sure we could get the vehicle test drive and arranged financing. We arrive late, but made it happen so we didn’t have to come back or spend the night. We live 5 hours away.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for you review! We're happy to hear Fred was able to get you all taken care of in one day.
My experience with this dealer was good. No problem...
My experience with this dealer was good. No problem getting the car I wanted. The dealer was very nice, courteous and helped through the whole process and tried to make it as speedy as possible. Only thing that would of been better for my experience would have been to get a thorough look at the car in person before buying it. Also I wish that they would have cleaned it up, gassed it and made sure to reset the oil light when they serviced it. Over all my experience was pretty good, I got the car I wanted with no hassle and drove it off the lot the same day.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We will defiantly take your advice into consideration. We're happy to hear that you had a good experience.
Great experience. Mckenzie Head was wonderful. Had...
Great experience. Mckenzie Head was wonderful. Had several post-purchase questions/issues, she handled them all with courtesy/promptness. She is a wonderful asset to your dealership. Thanks for everything Mckenzie !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy to hear that Mckenzie was able to get all your questions answered and give you a great experience. Thank you for the review.
Fantastic experience at Dennis Sneed Ford! No hassle...
Fantastic experience at Dennis Sneed Ford! No hassle dealership with friendly staff and upfront honest pricing. Baron Washington made the transaction super simple and easy and treated us very well! He is one of your very best sales men! David White made the financing and paperwork super smooth and was extremely accommodating. I will never shop anywhere else for a vehicle. You have made a customer for life! THANK YOU!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amy, thank you for the review. We look forward to helping you in the future. Happy Baron and Dave White were able to give you the best service.