Reviews
Very professional not pushy answered all of her questions...
Very professional not pushy answered all of her questions give us a great deal would shop again in there mr. Sneed was very professional also
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We'll be happy to help you in the future!
They all did an excellent job of taking care of me. They...
They all did an excellent job of taking care of me. They were friendly and honest. They understood my situation and made every effort to work with me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! Happy to hear that McKenzie was able to provide a friendly and honest experience for you.
Nice people in the Service Dept, but need to learn how to...
Nice people in the Service Dept, but need to learn how to be honest with their customers. I made an appt for 9 a.m. and was there on time. Left the car for a dealer instsalled option, was told they would put their "Master Tech" right on it. I called at 1 pm and the car hadn't been looked at. I was told it should be done by close of business. Received a voice mail after close of business indicating it probably wouldn't be done. Supposed to be done first thing next morning. Long story short, I didn't get my car back until the afternoon of the next day. I would have had no problem with this if I had known ahead of time. Even then, offering me an alternative of another day would have been fine. I realize things come up, but for the love of Pete, communicate with your customers. My husband runs a global medical service organization, and this is not how they treat their customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Everyone was friendly and helpful. No back and forth...
Everyone was friendly and helpful. No back and forth trading. Made us a good offer and we traded. Dave Campbell was east to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review!
Mckenzie and David were above and beyond to work with,...
Mckenzie and David were above and beyond to work with, they were honest and kept us on our desired timeline as we drove 270 miles one way to purchase our vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy to hear that McKenzie was providing an honest experience. Thank you for the review
Quick and easy process. Got exactly what we wanted for...
Quick and easy process. Got exactly what we wanted for trade and for the new vehicle. Honest and friendly staff. I would recommend them going over the car fax info before they have you interested and signing papers on a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review and recommendation.
Great car buying experience. The staff was friendly and...
Great car buying experience. The staff was friendly and willing to go out of their way to make sure we left as satisfied customers. We would highly recommend this dealership to our friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review!
Sneed and specifically my salesman, Baron Washington,...
Sneed and specifically my salesman, Baron Washington, were very professional and easy to work with. There was no pressure, he answered all my questions, and the overall experience was enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy to hear that Baron provided a no pressure experience. Thank you for the review!
Baron and the entire Sneed Ford team took tremendous care...
Baron and the entire Sneed Ford team took tremendous care of me when shopping for my F-150. Highly recommend them to anyone looking for their next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review and the recommendation. We hope you enjoy your new F-150!
Helped us out on a road trip 800 miles from home....
Helped us out on a road trip 800 miles from home. Everyone was great! In less then 2 hours we were in a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
James, thank you for your review! Thanks for making the trip out.