Dennis Sneed Ford

(1,755 reviews)
Visit Dennis Sneed Ford
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (816) 754-2172 (816) 754-2172
Used (866) 774-0046 (866) 774-0046
Service (816) 927-6335 (816) 927-6335

Reviews

(1,755 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dennis Sneed Ford from DealerRater.

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The best experience and smoothest transaction buying a...

The best experience and smoothest transaction buying a car, no pressure or nonsense just quick to the point and we purchased the car. WILL DEFINETLY BUY FROM THEM AGAIN...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mckenzie was fantastic to work with. She was kind and...

Mckenzie was fantastic to work with. She was kind and helpful. The only complaint I have is that the mileage was 1000 miles more than what was listed, but after an 8 hour one way trip to buy the vehicle, that wasn't a detail worth worrying about. I do wish the vehicle had been vacuumed out before we picked it up. There was dog fur and glitter all over the SUV. Otherwise, this company was friendly and helpful. Would recommend. This is a very nice vehicle and we do love it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chad and Carey did their utmost best to provide me the...

Chad and Carey did their utmost best to provide me the best service I could ask for. I almost couldn't even tell it was formerly Chuck's!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

One of the best car buying experiences I have had. Will...

One of the best car buying experiences I have had. Will be back when I need my next vehicle! Rich was great to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was pretty fast deal I need a car fast the saleslady...

It was pretty fast deal I need a car fast the saleslady McKenzie Head try to get me in a budget for a new truck but I can't afford that I like my new car deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! Glad we were able to provide a fast car buying experience.

Great service. Loving the car I bought and all the help...

Great service. Loving the car I bought and all the help with how to use all the technology with it. The Ford app. is cool too. Thank y'all so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!

Didn't listen or fix all that needed done. Never called...

Didn't listen or fix all that needed done. Never called back when you said you would. Have tried to call you no answer pathetic

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Our sales lady, Mckenzie was awesome!! Will definitely...

Our sales lady, Mckenzie was awesome!! Will definitely refer people to her and Dennis Sneed Ford! Got my Mustang GT Premium, just in time for my birthday!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We hope you love the Mustang GT!

McKenzie and the whole team team were very professional...

McKenzie and the whole team team were very professional and made the experience simple. I'm extremely happy with my new vehicle and I'll definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!

Truly a wonderful experience- friendly and pleasant folks...

Truly a wonderful experience- friendly and pleasant folks to work with. No pressure what so ever. Very patient as we asked to drive many vehicles!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Happy to hear that Baron was patient and didn't pressure you! Thank you for the review!